Merge branch 'feature/ProvinceDashboard' into 'develop'

Feature/province dashboard

See merge request witel-back-end/crm!15

.env.example

@@ -20,19 +20,13 @@ LOG_STACK=single
 LOG_DEPRECATIONS_CHANNEL=null
 LOG_LEVEL=debug
 
-DB_CONNECTION=pgsql
+DB_CONNECTION=mysql
 DB_HOST=127.0.0.1
-DB_PORT=5432
+DB_PORT=3306
 DB_DATABASE=laravel
 DB_USERNAME=root
 DB_PASSWORD=
 
-ASTERISK_DB_HOST=
-ASTERISK_DB_PORT=
-ASTERISK_DB_DATABASE=
-ASTERISK_DB_USERNAME=
-ASTERISK_DB_PASSWORD=
-
 SESSION_DRIVER=database
 SESSION_LIFETIME=120
 SESSION_ENCRYPT=false

Dockerfile

@@ -1,6 +1,6 @@
-FROM  docker.arvancloud.ir/php:8.3-fpm-alpine3.21
+FROM docker.arvancloud.ir/php:8.3-fpm-alpine3.21
 
-# Install common php extension dependencies
+# Install common PHP extension dependencies
 RUN apk update && apk add --no-cache \
     bash \
     nano \
@@ -8,13 +8,14 @@ RUN apk update && apk add --no-cache \
     libpng \
     libpng-dev \
     libjpeg-turbo-dev \
-    libwebp \
+    freetype-dev \
     libwebp-dev \
     libxml2-dev \
     unzip \
     libzip-dev \
     libpq-dev \
-    && docker-php-ext-install pdo_pgsql
+    && docker-php-ext-configure gd --with-freetype --with-jpeg --with-webp \
+    && docker-php-ext-install pdo_pgsql gd zip
 
 # Set the working directory
 WORKDIR /var/www/laravel
@@ -22,13 +23,12 @@ COPY . .
 
 RUN chmod -R 777 /var/www/laravel/storage /var/www/laravel/bootstrap/cache
 
-
-# install composer
+# Install Composer
 COPY --from=composer:latest /usr/bin/composer /usr/bin/composer
 
-# Set the default command to run php-fpm
-CMD composer install;\
-    php artisan key:generate;\
-    php artisan migrate ;\
-    php artisan db:seed;\
-    php-fpm
+# Default command
+CMD composer install \
+    && php artisan key:generate \
+    && php artisan migrate \
+    && php artisan db:seed \
+    && php-fpm

app/Enums/PeopleMessageActions.php

@@ -0,0 +1,23 @@
+<?php
+
+namespace App\Enums;
+
+enum PeopleMessageActions: int
+{
+    case x = 1;
+    case y = 2;
+    case z = 3;
+
+    public static function name(int $state): string
+    {
+        $mapArray = [
+            1 => 'عدم نیاز به ثبت (مشکل راه)',
+            2 => 'عدم نیاز به ثبت (مشکل حمل و نقلی)',
+            3 => 'عدم نیاز به ثبت (مشکل عوارضی)',
+            4 => 'ثبت سوانح (مشکل راه)',
+            5 => 'ثبت سوانح (مشکل حمل و نقلی)',
+        ];
+
+        return $mapArray[$state];
+    }
+}

app/Http/Controllers/HeadquartersDashboard/CumulativeCentersStatsController.php

@@ -4,7 +4,6 @@ namespace App\Http\Controllers\HeadquartersDashboard;
 
 use App\Facades\DataTable\DataTableFacade;
 use App\Http\Controllers\Controller;
-use app\Http\Traits\ApiResponse;
 use App\Models\CountryCallsReport;
 use Illuminate\Http\JsonResponse;
 use Illuminate\Http\Request;
@@ -12,12 +11,10 @@ use Illuminate\Support\Facades\DB;
 
 class CumulativeCentersStatsController extends Controller
 {
-    use ApiResponse;
-
     public function index(Request $request): JsonResponse
     {
-        $data = DB::select("
-            SELECT
+        $query = DB::table('country_calls_reports')
+            ->selectRaw("
                 province_id,
                 province_name,
                 SUM(total) as total,
@@ -33,30 +30,35 @@ class CumulativeCentersStatsController extends Controller
                 SUM(talked_to_operator) as talked_to_operator,
                 AVG(average_calls_time) as average_calls_time,
                 SUM(fails) as fails
-            FROM country_calls_reports
-            GROUP BY province_id, province_name
+            ")
+            ->groupBy('province_id', 'province_name')
+            ->unionAll(
+                DB::table('country_calls_reports')
+                    ->selectRaw("
+                    0 as province_id,
+                    'کشوری' as province_name,
+                    SUM(total),
+                    SUM(route_to_teh4),
+                    SUM(route_to_teh5),
+                    SUM(route_to_os4),
+                    SUM(route_to_os5),
+                    SUM(answered),
+                    SUM(answered_over10),
+                    SUM(missed),
+                    SUM(dnd),
+                    SUM(transferred),
+                    SUM(talked_to_operator),
+                    AVG(average_calls_time),
+                    SUM(fails)
+                ")
+            );
 
-            UNION ALL
-
-            SELECT
-                0 as province_id,
-                'کشور' as province_name,
-                SUM(total),
-                SUM(route_to_teh4),
-                SUM(route_to_teh5),
-                SUM(route_to_os4),
-                SUM(route_to_os5),
-                SUM(answered),
-                SUM(answered_over10),
-                SUM(missed),
-                SUM(dnd),
-                SUM(transferred),
-                SUM(talked_to_operator),
-                AVG(average_calls_time),
-                SUM(fails)
-            FROM country_calls_reports
-        ");
-
-        return $this->successResponse($data);
+        return response()->json(
+            DataTableFacade::run(
+                $query,
+                $request,
+                allowedFilters: ['*'],
+                allowedSortings: ['*'])
+        );
     }
 }

app/Http/Controllers/HeadquartersDashboard/CumulativeKeypressStatsController.php

@@ -4,20 +4,15 @@ namespace App\Http\Controllers\HeadquartersDashboard;
 
 use App\Facades\DataTable\DataTableFacade;
 use App\Http\Controllers\Controller;
-use app\Http\Traits\ApiResponse;
-use App\Models\CountryKeypressReport;
 use Illuminate\Http\JsonResponse;
 use Illuminate\Http\Request;
 use Illuminate\Support\Facades\DB;
 
 class CumulativeKeypressStatsController extends Controller
 {
-    use ApiResponse;
-
     public function index(Request $request): JsonResponse
     {
-        $data = DB::select("
-                SELECT
+        $query = DB::table('country_keypress_reports')->selectRaw("
                 province_id,
                 province_name,
                 SUM(total) as total,
@@ -35,32 +30,34 @@ class CumulativeKeypressStatsController extends Controller
                 SUM(key2_1) as key2_1,
                 SUM(key2_2) as key2_2,
                 SUM(key2_3) as key2_3
-            FROM country_keypress_reports
-            GROUP BY province_id, province_name
+            ")
+            ->groupBy('province_id', 'province_name')
+            ->unionAll(DB::table('country_keypress_reports')->selectRaw("
+                    0 as province_id,
+                    'کشوری' as province_name,
+                    SUM(total),
+                    SUM(key1),
+                    SUM(key2),
+                    SUM(key3),
+                    SUM(key4),
+                    SUM(key5),
+                    SUM(key6),
+                    SUM(key9),
+                    SUM(key4_1),
+                    SUM(key4_2),
+                    SUM(key5_1),
+                    SUM(key5_2),
+                    SUM(key2_1),
+                    SUM(key2_2),
+                    SUM(key2_3)
+            "));
 
-            UNION ALL
-
-            SELECT
-                0 as province_id,
-                'کشوری' as province_name,
-                SUM(total),
-                SUM(key1),
-                SUM(key2),
-                SUM(key3),
-                SUM(key4),
-                SUM(key5),
-                SUM(key6),
-                SUM(key9),
-                SUM(key4_1),
-                SUM(key4_2),
-                SUM(key5_1),
-                SUM(key5_2),
-                SUM(key2_1),
-                SUM(key2_2),
-                SUM(key2_3)
-            FROM country_keypress_reports
-        ");
-
-        return $this->successResponse($data);
+        return response()->json(
+            DataTableFacade::run(
+                $query,
+                $request,
+                allowedFilters: ['*'],
+                allowedSortings: ['*'])
+        );
     }
 }

app/Http/Controllers/HeadquartersDashboard/CumulativeMessageRatingStatsController.php

@@ -2,19 +2,18 @@
 
 namespace App\Http\Controllers\HeadquartersDashboard;
 
+use App\Facades\DataTable\DataTableFacade;
 use App\Http\Controllers\Controller;
 use app\Http\Traits\ApiResponse;
 use Illuminate\Http\JsonResponse;
+use Illuminate\Http\Request;
 use Illuminate\Support\Facades\DB;
 
 class CumulativeMessageRatingStatsController extends Controller
 {
-    use ApiResponse;
-
-    public function index(): JsonResponse
+    public function index(Request $request): JsonResponse
     {
-        $data = DB::select("
-                SELECT
+        $query = DB::table('country_message_rating_reports')->selectRaw("
                 province_id,
                 province_name,
                 SUM(total) as total,
@@ -26,12 +25,9 @@ class CumulativeMessageRatingStatsController extends Controller
                 SUM(action3) as action3,
                 SUM(action4) as action4,
                 SUM(action5) as action5
-            FROM country_message_rating_reports
-            GROUP BY province_id, province_name
-
-            UNION ALL
-
-            SELECT
+            ")
+            ->groupBy('province_id', 'province_name')
+            ->unionAll(DB::table('country_message_rating_reports')->selectRaw("
                 0 as province_id,
                 'کشوری' as province_name,
                 SUM(total),
@@ -43,9 +39,14 @@ class CumulativeMessageRatingStatsController extends Controller
                 SUM(action3),
                 SUM(action4),
                 SUM(action5)
-            FROM country_message_rating_reports
-        ");
+            "));
 
-        return $this->successResponse($data);
+        return response()->json(
+            DataTableFacade::run(
+                $query,
+                $request,
+                allowedFilters: ['*'],
+                allowedSortings: ['*'])
+        );
     }
 }

app/Http/Controllers/HeadquartersDashboard/CumulativeVoiceRatingStatsController.php

@@ -4,41 +4,38 @@ namespace App\Http\Controllers\HeadquartersDashboard;
 
 use App\Facades\DataTable\DataTableFacade;
 use App\Http\Controllers\Controller;
-use app\Http\Traits\ApiResponse;
-use App\Models\CountryVoiceRatingReport;
 use Illuminate\Http\JsonResponse;
 use Illuminate\Http\Request;
 use Illuminate\Support\Facades\DB;
 
 class CumulativeVoiceRatingStatsController extends Controller
 {
-    use ApiResponse;
-
     public function index(Request $request): JsonResponse
     {
-        $data = DB::select("
-                SELECT
+        $query = DB::table('country_voice_rating_reports')->selectRaw("
                 province_id,
                 province_name,
                 SUM(message_quality_ok) as message_quality_ok,
                 SUM(message_format_ok) as message_format_ok,
                 SUM(message_quality_nok) as message_quality_nok,
                 SUM(message_format_nok) as message_format_nok
-            FROM country_voice_rating_reports
-            GROUP BY province_id, province_name
-
-            UNION ALL
-
-            SELECT
+            ")
+            ->groupBy('province_id', 'province_name')
+            ->unionAll(DB::table('country_voice_rating_reports')->selectRaw("
                 0 as province_id,
                 'کشوری' as province_name,
                 SUM(message_quality_ok),
                 SUM(message_format_ok),
                 SUM(message_quality_nok),
                 SUM(message_format_nok)
-            FROM country_voice_rating_reports
-        ");
+            "));
 
-        return $this->successResponse($data);
+        return response()->json(
+            DataTableFacade::run(
+                $query,
+                $request,
+                allowedFilters: ['*'],
+                allowedSortings: ['*'])
+        );
     }
 }

app/Http/Controllers/ProfileController.php

@@ -7,7 +7,6 @@ use App\Http\Requests\Profile\ChangeAvatarRequest;
 use App\Http\Requests\Profile\ChangePasswordRequest;
 use App\Http\Resources\Admin\UserResource;
 use App\Http\Traits\ApiResponse;
-use App\Models\Session;
 use App\Models\User;
 use Illuminate\Http\JsonResponse;
 use Illuminate\Http\Request;
@@ -59,10 +58,7 @@ class ProfileController extends Controller
     public function offline(Request $request): JsonResponse
     {
         $user= User::query()->where('telephone_id', '=', $request->telephone_id)->first();
-        $user->update([
-            'is_online' => false,
-        ]);
-        Session::query()->where('user_id','=',$user->id)->delete();
+        $user->update(['is_online' => false]);
         return $this->successResponse();
     }
 

app/Http/Controllers/ProvinceDashboard/PeopleMessages/OperatorController.php

@@ -0,0 +1,49 @@
+<?php
+
+namespace App\Http\Controllers\ProvinceDashboard\PeopleMessages;
+
+use App\Enums\PeopleMessageActions;
+use App\Http\Controllers\Controller;
+use app\Http\Traits\ApiResponse;
+use App\Models\PeopleMessage;
+use App\Services\Dashboard\Province\PeopleMessages\DataTableService;
+use Illuminate\Http\JsonResponse;
+use Illuminate\Http\Request;
+
+class OperatorController extends Controller
+{
+    use ApiResponse;
+    /**
+     * Display a listing of the resource.
+     */
+    public function index(Request $request, DataTableService $dataTableService): JsonResponse
+    {
+        return response()->json($dataTableService->index($request));
+    }
+
+    public function excel()
+    {
+
+    }
+
+    public function handle(Request $request, PeopleMessage $peopleMessage): JsonResponse
+    {
+        $peopleMessage->update([
+            'listen_at' => now(),
+            'is_listen' => true,
+            'action_id' => $request->action_id,
+            'action_name' => PeopleMessageActions::name($request->action_id),
+            'description' => $request->description,
+            'savaneh_id' => $request->savaneh_id,
+        ]);
+        return $this->successResponse();
+    }
+
+    /**
+     * Display the specified resource.
+     */
+    public function show(PeopleMessage $peopleMessage): JsonResponse
+    {
+        return $this->successResponse($peopleMessage);
+    }
+}

app/Http/Controllers/ProvinceDashboard/PeopleMessages/SupervisorController.php

@@ -0,0 +1,57 @@
+<?php
+
+namespace App\Http\Controllers\ProvinceDashboard\PeopleMessages;
+
+use App\Http\Controllers\Controller;
+use Illuminate\Http\Request;
+
+class SupervisorController extends Controller
+{
+    /**
+     * Display a listing of the resource.
+     */
+    public function index()
+    {
+        //
+    }
+
+    /**
+     * Store a newly created resource in storage.
+     */
+    public function store(Request $request)
+    {
+        //
+    }
+
+    /**
+     * Display the specified resource.
+     */
+    public function show(string $id)
+    {
+        //
+    }
+
+    /**
+     * Show the form for editing the specified resource.
+     */
+    public function edit(string $id)
+    {
+        //
+    }
+
+    /**
+     * Update the specified resource in storage.
+     */
+    public function update(Request $request, string $id)
+    {
+        //
+    }
+
+    /**
+     * Remove the specified resource from storage.
+     */
+    public function destroy(string $id)
+    {
+        //
+    }
+}

app/Http/Controllers/ProvinceDashboard/SystemMessages/OperatorController.php

@@ -0,0 +1,40 @@
+<?php
+
+namespace App\Http\Controllers\ProvinceDashboard\SystemMessages;
+
+use App\Http\Controllers\Controller;
+use app\Http\Traits\ApiResponse;
+use App\Models\SystemMessage;
+use App\Services\Dashboard\Province\SystemMessages\OperatorService;
+use Illuminate\Http\JsonResponse;
+use Illuminate\Http\Request;
+
+class OperatorController extends Controller
+{
+    use ApiResponse;
+    /**
+     * Display a listing of the resource.
+     */
+    public function index(Request $request, OperatorService $operatorService): JsonResponse
+    {
+        return response()->json($operatorService->datatable($request));
+    }
+
+    /**
+     * Display the specified resource.
+     */
+    public function show(SystemMessage $systemMessage): JsonResponse
+    {
+        return $this->successResponse($systemMessage->only(['id','duration','date', 'voice']));
+    }
+
+    public function download(string $id)
+    {
+        //
+    }
+
+    public function excel()
+    {
+
+    }
+}

app/Http/Controllers/ProvinceDashboard/SystemMessages/SupervisorController.php

@@ -0,0 +1,48 @@
+<?php
+
+namespace App\Http\Controllers\ProvinceDashboard\SystemMessages;
+
+use App\Http\Controllers\Controller;
+use App\Http\Requests\ProvinceDashboard\SystemMessages\RateRequest;
+use app\Http\Traits\ApiResponse;
+use App\Models\SystemMessage;
+use App\Services\Dashboard\Province\SystemMessages\SupervisorService;
+use Illuminate\Http\JsonResponse;
+use Illuminate\Http\Request;
+
+class SupervisorController extends Controller
+{
+    use ApiResponse;
+    /**
+     * Display a listing of the resource.
+     */
+    public function index(Request $request, SupervisorService $supervisorService): JsonResponse
+    {
+        return response()->json($supervisorService->datatable($request));
+    }
+
+    public function excel()
+    {
+
+    }
+
+    /**
+     * Store a newly created resource in storage.
+     */
+    public function rate(RateRequest $request, SystemMessage $systemMessage): JsonResponse
+    {
+        $systemMessage->update([
+            'message_quality' => $request->message_quality,
+            'format_quality' => $request->format_quality,
+        ]);
+        return $this->successResponse();
+    }
+
+    /**
+     * Display the specified resource.
+     */
+    public function show(SystemMessage $systemMessage): JsonResponse
+    {
+        return $this->successResponse($systemMessage);
+    }
+}

app/Http/Requests/Admin/UserManagement/StoreRequest.php

@@ -26,7 +26,7 @@ class StoreRequest extends FormRequest
             'full_name' => 'required|max:255|string',
             'username' => 'required|unique:users,username|string',
             'position' => 'required',
-            'gender' => 'required|in:1,2',
+            'gender' => 'required|in:male,female',
             'national_id' => 'required|digits:10|unique:users,national_id',
             'phone_number' => 'required|numeric|digits:11|unique:users,phone_number|regex:/^09\d{9}$/',
             'province_id' => 'required|exists:provinces,id',

app/Http/Requests/ProvinceDashboard/SystemMessages/RateRequest.php

@@ -0,0 +1,30 @@
+<?php
+
+namespace App\Http\Requests\ProvinceDashboard\SystemMessages;
+
+use Illuminate\Contracts\Validation\ValidationRule;
+use Illuminate\Foundation\Http\FormRequest;
+
+class RateRequest extends FormRequest
+{
+    /**
+     * Determine if the user is authorized to make this request.
+     */
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    /**
+     * Get the validation rules that apply to the request.
+     *
+     * @return array<string, ValidationRule|array|string>
+     */
+    public function rules(): array
+    {
+        return [
+            'message_quality' => 'required|in:0,1',
+            'format_quality' => 'required|in:0,1',
+        ];
+    }
+}

app/Models/Cdr.php

@@ -6,6 +6,5 @@ use Illuminate\Database\Eloquent\Model;
 
 class Cdr extends Model
 {
-    protected $connection = 'asterisk';
     protected $table = 'cdr';
 }

app/Models/OperatorDialogueRating.php

@@ -0,0 +1,15 @@
+<?php
+
+namespace App\Models;
+
+use Database\Factories\OperatorDialogueRatingFactory;
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+
+class OperatorDialogueRating extends Model
+{
+    /** @use HasFactory<OperatorDialogueRatingFactory> */
+    use HasFactory;
+
+    protected $guarded = [];
+}

app/Models/PeopleMessage.php

@@ -0,0 +1,14 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+
+class PeopleMessage extends Model
+{
+    /** @use HasFactory<\Database\Factories\PeopleMessageFactory> */
+    use HasFactory;
+
+    protected $guarded = [];
+}

app/Models/PeopleMessageAction.php

@@ -0,0 +1,14 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+
+class PeopleMessageAction extends Model
+{
+    /** @use HasFactory<\Database\Factories\PeopleMessageActionFactory> */
+    use HasFactory;
+
+    protected $guarded = [];
+}

app/Models/SystemMessage.php

@@ -0,0 +1,14 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+
+class SystemMessage extends Model
+{
+    /** @use HasFactory<\Database\Factories\SystemMessageFactory> */
+    use HasFactory;
+
+    protected $guarded = [];
+}

app/Services/Dashboard/Province/PeopleMessages/DataTableService.php

@@ -0,0 +1,28 @@
+<?php
+
+namespace App\Services\Dashboard\Province\PeopleMessages;
+
+use App\Facades\DataTable\DataTableFacade;
+use App\Models\PeopleMessage;
+use Illuminate\Http\Request;
+
+class DataTableService
+{
+    public function index(Request $request)
+    {
+        $user = auth()->user();
+
+        $query = PeopleMessage::query()->where('edare_shahri_id', '=', $user->edarate_shahri_id);
+
+        return DataTableFacade::run(
+            $query,
+            $request,
+            allowedFilters: ['*'],
+            allowedSortings: ['*'],
+            allowedSelects: [
+                'id','caller_phone_number','date', 'voice', 'listen_at', 'review_duration',
+                'is_listen', 'action_id', 'action_name', 'description', 'savaneh_id'
+            ]
+        );
+    }
+}

app/Services/Dashboard/Province/SystemMessages/OperatorService.php

@@ -0,0 +1,25 @@
+<?php
+
+namespace App\Services\Dashboard\Province\SystemMessages;
+
+use App\Facades\DataTable\DataTableFacade;
+use App\Models\SystemMessage;
+use Illuminate\Http\Request;
+
+class OperatorService
+{
+    public function dataTable(Request $request)
+    {
+        $user = auth()->user();
+
+        $query = SystemMessage::query()->where('edare_shahri_id', '=', $user->edarate_shahri_id);
+
+        return DataTableFacade::run(
+            $query,
+            $request,
+            allowedFilters: ['*'],
+            allowedSortings: ['*'],
+            allowedSelects: ['id','duration','date', 'voice', 'type_id', 'type_name']
+        );
+    }
+}

app/Services/Dashboard/Province/SystemMessages/SupervisorService.php

@@ -0,0 +1,23 @@
+<?php
+
+namespace App\Services\Dashboard\Province\SystemMessages;
+
+use App\Facades\DataTable\DataTableFacade;
+use App\Models\SystemMessage;
+use Illuminate\Http\Request;
+
+class SupervisorService
+{
+    public function dataTable(Request $request)
+    {
+        $query = SystemMessage::query();
+
+        return DataTableFacade::run(
+            $query,
+            $request,
+            allowedFilters: ['*'],
+            allowedSortings: ['*'],
+            allowedSelects: ['id','duration','date', 'voice', 'message_quality', 'format_quality', 'type_id', 'type_name']
+        );
+    }
+}

config/database.php

@@ -111,26 +111,6 @@ return [
             // 'encrypt' => env('DB_ENCRYPT', 'yes'),
             // 'trust_server_certificate' => env('DB_TRUST_SERVER_CERTIFICATE', 'false'),
         ],
-
-        'asterisk' => [
-            'driver' => 'mysql',
-            'url' => env('DB_URL'),
-            'host' => env('ASTERISK_DB_HOST', '127.0.0.1'),
-            'port' => env('ASTERISK_DB_PORT', '3306'),
-            'database' => env('ASTERISK_DB_DATABASE', 'laravel'),
-            'username' => env('ASTERISK_DB_USERNAME', 'root'),
-            'password' => env('ASTERISK_DB_PASSWORD', ''),
-            'unix_socket' => env('DB_SOCKET', ''),
-            'charset' => env('DB_CHARSET', 'utf8mb4'),
-            'collation' => env('DB_COLLATION', 'utf8mb4_unicode_ci'),
-            'prefix' => '',
-            'prefix_indexes' => true,
-            'strict' => true,
-            'engine' => null,
-            'options' => extension_loaded('pdo_mysql') ? array_filter([
-                PDO::MYSQL_ATTR_SSL_CA => env('MYSQL_ATTR_SSL_CA'),
-            ]) : [],
-        ],
     ],
 
     /*

database/factories/OperatorDialogueRatingFactory.php

@@ -0,0 +1,23 @@
+<?php
+
+namespace Database\Factories;
+
+use Illuminate\Database\Eloquent\Factories\Factory;
+
+/**
+ * @extends \Illuminate\Database\Eloquent\Factories\Factory<\App\Models\OperatorDialogueRating>
+ */
+class OperatorDialogueRatingFactory extends Factory
+{
+    /**
+     * Define the model's default state.
+     *
+     * @return array<string, mixed>
+     */
+    public function definition(): array
+    {
+        return [
+            //
+        ];
+    }
+}

database/factories/PeopleMessageActionFactory.php

@@ -0,0 +1,23 @@
+<?php
+
+namespace Database\Factories;
+
+use Illuminate\Database\Eloquent\Factories\Factory;
+
+/**
+ * @extends \Illuminate\Database\Eloquent\Factories\Factory<\App\Models\PeopleMessageAction>
+ */
+class PeopleMessageActionFactory extends Factory
+{
+    /**
+     * Define the model's default state.
+     *
+     * @return array<string, mixed>
+     */
+    public function definition(): array
+    {
+        return [
+            //
+        ];
+    }
+}

database/factories/PeopleMessageFactory.php

@@ -0,0 +1,23 @@
+<?php
+
+namespace Database\Factories;
+
+use Illuminate\Database\Eloquent\Factories\Factory;
+
+/**
+ * @extends \Illuminate\Database\Eloquent\Factories\Factory<\App\Models\PeopleMessage>
+ */
+class PeopleMessageFactory extends Factory
+{
+    /**
+     * Define the model's default state.
+     *
+     * @return array<string, mixed>
+     */
+    public function definition(): array
+    {
+        return [
+            //
+        ];
+    }
+}

database/factories/SystemMessageFactory.php

@@ -0,0 +1,23 @@
+<?php
+
+namespace Database\Factories;
+
+use Illuminate\Database\Eloquent\Factories\Factory;
+
+/**
+ * @extends \Illuminate\Database\Eloquent\Factories\Factory<\App\Models\SystemMessage>
+ */
+class SystemMessageFactory extends Factory
+{
+    /**
+     * Define the model's default state.
+     *
+     * @return array<string, mixed>
+     */
+    public function definition(): array
+    {
+        return [
+            //
+        ];
+    }
+}

database/migrations/2025_07_24_095509_create_people_message_actions_table.php

@@ -0,0 +1,28 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        Schema::create('people_message_actions', function (Blueprint $table) {
+            $table->id();
+            $table->string('name');
+            $table->timestamps();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::dropIfExists('people_message_actions');
+    }
+};

database/migrations/2025_07_29_063532_create_system_messages_table.php

@@ -0,0 +1,34 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        Schema::create('system_messages', function (Blueprint $table) {
+            $table->id();
+            $table->integer('duration');
+            $table->dateTime('date');
+            $table->string('voice');
+            $table->integer('message_quality');
+            $table->integer('format_quality');
+            $table->integer('type_id');
+            $table->string('type_name');
+            $table->timestamps();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::dropIfExists('system_messages');
+    }
+};

database/migrations/2025_07_29_072224_create_operator_dialogue_ratings_table.php

@@ -0,0 +1,33 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        Schema::create('operator_dialogue_ratings', function (Blueprint $table) {
+            $table->id();
+            $table->string('cdr_unique_id');
+            $table->dateTime('date');
+            $table->foreignId('expert_id')->constrained('users');
+            $table->boolean('is_listen')->default(false);
+            $table->boolean('is_good');
+            $table->string('description')->nullable();
+            $table->timestamps();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::dropIfExists('operator_dialogue_ratings');
+    }
+};

database/migrations/2025_07_29_094322_create_people_messages_table.php

@@ -0,0 +1,37 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        Schema::create('people_messages', function (Blueprint $table) {
+            $table->id();
+            $table->string('caller_phone_number');
+            $table->dateTime('date');
+            $table->string('voice');
+            $table->integer('review_duration')->nullable();
+            $table->dateTime('listen_at')->nullable();
+            $table->boolean('is_listen')->default(false);
+            $table->foreignId('action_id')->nullable()->constrained();
+            $table->string('action_name')->nullable();
+            $table->string('description')->nullable();
+            $table->unsignedBigInteger('savaneh_id')->nullable();
+            $table->timestamps();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::dropIfExists('people_messages');
+    }
+};

database/seeders/OperatorDialogueRatingSeeder.php

@@ -0,0 +1,17 @@
+<?php
+
+namespace Database\Seeders;
+
+use Illuminate\Database\Console\Seeds\WithoutModelEvents;
+use Illuminate\Database\Seeder;
+
+class OperatorDialogueRatingSeeder extends Seeder
+{
+    /**
+     * Run the database seeds.
+     */
+    public function run(): void
+    {
+        //
+    }
+}

database/seeders/PeopleMessageActionSeeder.php

@@ -0,0 +1,17 @@
+<?php
+
+namespace Database\Seeders;
+
+use Illuminate\Database\Console\Seeds\WithoutModelEvents;
+use Illuminate\Database\Seeder;
+
+class PeopleMessageActionSeeder extends Seeder
+{
+    /**
+     * Run the database seeds.
+     */
+    public function run(): void
+    {
+        //
+    }
+}

database/seeders/PeopleMessageSeeder.php

@@ -0,0 +1,17 @@
+<?php
+
+namespace Database\Seeders;
+
+use Illuminate\Database\Console\Seeds\WithoutModelEvents;
+use Illuminate\Database\Seeder;
+
+class PeopleMessageSeeder extends Seeder
+{
+    /**
+     * Run the database seeds.
+     */
+    public function run(): void
+    {
+        //
+    }
+}

database/seeders/SystemMessageSeeder.php

@@ -0,0 +1,17 @@
+<?php
+
+namespace Database\Seeders;
+
+use Illuminate\Database\Console\Seeds\WithoutModelEvents;
+use Illuminate\Database\Seeder;
+
+class SystemMessageSeeder extends Seeder
+{
+    /**
+     * Run the database seeds.
+     */
+    public function run(): void
+    {
+        //
+    }
+}