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create service and command for sending reports

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This commit is contained in:
amirghasempoor
2025-08-03 11:08:14 +03:30
parent 5085f22a1d
commit 23587ae958
9 changed files with 400 additions and 0 deletions
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32
app/Console/Commands/SendCallStatsReportCommand.php Normal file
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<?php
namespace App\Console\Commands;
use App\Services\Commands\SendCallStatsReportService;
use Illuminate\Console\Command;
class SendCallStatsReportCommand extends Command
{
/**
* The name and signature of the console command.
*
* @var string
*/
protected $signature = 'report:send-call-stats';
/**
* The console command description.
*
* @var string
*/
protected $description = 'gather all call stats report and send them to the center';
/**
* Execute the console command.
*/
public function handle(SendCallStatsReportService $service): void
{
$service->execute();
$this->info('Done!');
}
}

32
app/Console/Commands/SendPeopleMessageStatsCommand.php Normal file
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<?php
namespace App\Console\Commands;
use App\Services\Commands\SendPeopleMessageStatsService;
use Illuminate\Console\Command;
class SendPeopleMessageStatsCommand extends Command
{
/**
* The name and signature of the console command.
*
* @var string
*/
protected $signature = 'report:send-people-message-stats';
/**
* The console command description.
*
* @var string
*/
protected $description = 'gather all people message stats report and send them to the center';
/**
* Execute the console command.
*/
public function handle(SendPeopleMessageStatsService $service): void
{
$service->execute();
$this->info('Done!');
}
}

32
app/Console/Commands/SendSystemMessageStatsCommand.php Normal file
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<?php
namespace App\Console\Commands;
use App\Services\Commands\SendSystemMessageStatsService;
use Illuminate\Console\Command;
class SendSystemMessageStatsCommand extends Command
{
/**
* The name and signature of the console command.
*
* @var string
*/
protected $signature = 'report:send-system-message-stats';
/**
* The console command description.
*
* @var string
*/
protected $description = 'gather all system message stats report and send them to the center';
/**
* Execute the console command.
*/
public function handle(SendSystemMessageStatsService $service): void
{
$service->execute();
$this->info('Done!');
}
}

91
app/Services/Commands/SendCallStatsReportService.php Normal file
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<?php
namespace App\Services\Commands;
use Exception;
use Illuminate\Http\Client\ConnectionException;
use Illuminate\Http\Client\RequestException;
use Illuminate\Support\Facades\DB;
use Illuminate\Support\Facades\Http;
use Illuminate\Support\Facades\Log;
class SendCallStatsReportService
{
private string $url;
private string $channelName;
private string $provinceId;
private string $provinceName;
public function __construct()
{
$this->url = config('ProvinceInfo.center_ip');
$this->channelName = 'send_call_stats_report';
$this->provinceId = config('ProvinceInfo.id');
$this->provinceName = config('ProvinceInfo.name');
}
/**
* @throws ConnectionException
* @throws RequestException
*/
public function execute(): void
{
try
{
$data = $this->prepare();
Http::post($this->url, $data)->throw();
Log::channel($this->channelName)->info(SendCallStatsReportService::class, [$this->provinceName, array_sum($data), 'successful']);
}
catch (Exception $e)
{
Log::channel($this->channelName)->error(SendCallStatsReportService::class, [$e->getMessage()]);
throw $e;
}
}
private function prepare(): array
{
$query = "SELECT
{$this->provinceId} AS province_id,
'{$this->provinceName}' AS province_name,
date,
total,
route_to_teh4,
route_to_teh5,
route_to_os4,
route_to_os5,
answered,
missed,
answered_over10,
dnd,
transferred,
talked_to_operator,
c_agency,
c_agency_driver,
average_calls_time,
(talked_to_operator - (answered + missed) + c_agency + c_agency_driver) AS fails
FROM (
SELECT
DATE(calldate) AS date,
COUNT(CASE WHEN recordingfile = '' OR recordingfile LIKE 'q-%' THEN 1 END) AS total,
COUNT(CASE WHEN lastdata = 'IAX2/serverpeer/100' THEN 1 END) AS route_to_teh4,
COUNT(CASE WHEN lastdata = 'IAX2/serverpeer/200' THEN 1 END) AS route_to_teh5,
COUNT(CASE WHEN dst = '500' THEN 1 END) AS route_to_os4,
COUNT(CASE WHEN dst = '600' THEN 1 END) AS route_to_os5,
COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 THEN 1 END) AS answered,
COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'NO ANSWER' AND dst BETWEEN 101 AND 104 AND duration > 14 THEN 1 END) AS missed,
COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 AND billsec > 9 THEN 1 END) AS answered_over10,
COUNT(CASE WHEN lastapp = 'Busy' THEN 1 END) AS dnd,
COUNT(CASE WHEN dst BETWEEN 502 AND 599 THEN 1 END) AS transferred,
COUNT(CASE WHEN disposition <> 'BUSY' AND dst BETWEEN 101 AND 105 THEN 1 END) AS talked_to_operator,
COUNT(CASE WHEN lastdata LIKE '%custom/agency%' THEN 1 END) AS c_agency,
COUNT(CASE WHEN lastdata LIKE '%custom/agency-driver%' THEN 1 END) AS c_agency_driver,
AVG(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' THEN billsec END) AS average_calls_time
FROM asteriskcdrdb.cdr
WHERE calldate >= NOW() - INTERVAL 3 DAY
GROUP BY date
)
WHERE date >= DATE(NOW() - INTERVAL 3 DAY)";
return DB::select($query);
}
}

59
app/Services/Commands/SendKeypressStatsService.php Normal file
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<?php
namespace App\Services\Commands;
use Exception;
use Illuminate\Http\Client\ConnectionException;
use Illuminate\Http\Client\RequestException;
use Illuminate\Support\Facades\DB;
use Illuminate\Support\Facades\Http;
use Illuminate\Support\Facades\Log;
class SendKeypressStatsService
{
private string $url;
private string $channelName;
private string $provinceId;
private string $provinceName;
public function __construct()
{
$this->url = config('ProvinceInfo.center_ip');
$this->channelName = 'send_keypress_stats_report';
$this->provinceId = config('ProvinceInfo.id');
$this->provinceName = config('ProvinceInfo.name');
}
/**
* @throws ConnectionException
* @throws RequestException
*/
public function execute(): void
{
try
{
$data = $this->prepare();
Http::post($this->url, $data)->throw();
Log::channel($this->channelName)->info(SendKeypressStatsService::class, [$this->provinceName, array_sum($data), 'successful']);
}
catch (Exception $e)
{
Log::channel($this->channelName)->error(SendKeypressStatsService::class, [$e->getMessage()]);
throw $e;
}
}
private function prepare(): array
{
$query = "SELECT
{$this->provinceId} AS province_id,
'{$this->provinceName}' AS province_name,
date,
COUNT(CASE WHEN message_quality=1 THEN 1 END) AS message_quality_ok,
COUNT(CASE WHEN message_quality=0 THEN 1 END) AS message_quality_nok,
COUNT(CASE WHEN format_quality=1 THEN 1 END) AS message_format_ok,
COUNT(CASE WHEN format_quality=0 THEN 1 END) AS message_format_nok,
FROM system_messages GROUP BY date ORDER BY date DESC LIMIT 5";
return DB::select($query);
}
}

64
app/Services/Commands/SendPeopleMessageStatsService.php Normal file
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<?php
namespace App\Services\Commands;
use Exception;
use Illuminate\Http\Client\ConnectionException;
use Illuminate\Http\Client\RequestException;
use Illuminate\Support\Facades\DB;
use Illuminate\Support\Facades\Http;
use Illuminate\Support\Facades\Log;
class SendPeopleMessageStatsService
{
private string $url;
private string $channelName;
private string $provinceId;
private string $provinceName;
public function __construct()
{
$this->url = config('ProvinceInfo.center_ip');
$this->channelName = 'send_people_message_stats_report';
$this->provinceId = config('ProvinceInfo.id');
$this->provinceName = config('ProvinceInfo.name');
}
/**
* @throws ConnectionException
* @throws RequestException
*/
public function execute(): void
{
try
{
$data = $this->prepare();
Http::post($this->url, $data)->throw();
Log::channel($this->channelName)->info(SendPeopleMessageStatsService::class, [$this->provinceName, array_sum($data), 'successful']);
}
catch (Exception $e)
{
Log::channel($this->channelName)->error(SendPeopleMessageStatsService::class, [$e->getMessage()]);
throw $e;
}
}
private function prepare(): array
{
$query = "SELECT
{$this->provinceId} AS province_id,
'{$this->provinceName}' AS province_name,
date,
COUNT(CASE WHEN action_id=1 THEN 1 END) AS action1,
COUNT(CASE WHEN action_id=2 THEN 1 END) AS action2,
COUNT(CASE WHEN action_id=3 THEN 1 END) AS action3,
COUNT(CASE WHEN action_id=4 THEN 1 END) AS action4,
COUNT(CASE WHEN action_id=5 THEN 1 END) AS action5,
COUNT(CASE WHEN is_listen=1 THEN 1 END) AS listens,
COUNT(CASE WHEN is_listen=0 THEN 1 END) AS not_listens,
COUNT(*) AS total,
AVG(review_duration) as review_average
FROM system_messages GROUP BY date ORDER BY date DESC LIMIT 3";
return DB::select($query);
}
}

59
app/Services/Commands/SendSystemMessageStatsService.php Normal file
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<?php
namespace App\Services\Commands;
use Exception;
use Illuminate\Http\Client\ConnectionException;
use Illuminate\Http\Client\RequestException;
use Illuminate\Support\Facades\DB;
use Illuminate\Support\Facades\Http;
use Illuminate\Support\Facades\Log;
class SendSystemMessageStatsService
{
private string $url;
private string $channelName;
private string $provinceId;
private string $provinceName;
public function __construct()
{
$this->url = config('ProvinceInfo.center_ip');
$this->channelName = 'send_system_message_stats_report';
$this->provinceId = config('ProvinceInfo.id');
$this->provinceName = config('ProvinceInfo.name');
}
/**
* @throws ConnectionException
* @throws RequestException
*/
public function execute(): void
{
try
{
$data = $this->prepare();
Http::post($this->url, $data)->throw();
Log::channel($this->channelName)->info(SendSystemMessageStatsService::class, [$this->provinceName, array_sum($data), 'successful']);
}
catch (Exception $e)
{
Log::channel($this->channelName)->error(SendSystemMessageStatsService::class, [$e->getMessage()]);
throw $e;
}
}
private function prepare(): array
{
$query = "SELECT
{$this->provinceId} AS province_id,
'{$this->provinceName}' AS province_name,
date,
COUNT(CASE WHEN message_quality=1 THEN 1 END) AS message_quality_ok,
COUNT(CASE WHEN message_quality=0 THEN 1 END) AS message_quality_nok,
COUNT(CASE WHEN format_quality=1 THEN 1 END) AS message_format_ok,
COUNT(CASE WHEN format_quality=0 THEN 1 END) AS message_format_nok,
FROM system_messages GROUP BY date ORDER BY date DESC LIMIT 5";
return DB::select($query);
}
}

8
config/ProvinceInfo.php Normal file
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<?php
return [
'ip' => env('PROVINCE_INFO_IP'),
'name' => env('PROVINCE_INFO_NAME'),
'id' => env('PROVINCE_INFO_ID'),
'center_ip' => env('PROVINCE_INFO_CENTER_IP'),
];

23
config/logging.php
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@@ -127,6 +127,29 @@ return [
'path' => storage_path('logs/laravel.log'), 'path' => storage_path('logs/laravel.log'),
], ],
'send_call_stats_report' => [
'driver' => 'single',
'path' => storage_path('logs/send_call_stats_report.log'),
'level' => 'debug',
],
'send_keypress_stats_report' => [
'driver' => 'single',
'path' => storage_path('logs/send_keypress_stats_report.log'),
'level' => 'debug',
],
'send_people_message_stats_report' => [
'driver' => 'single',
'path' => storage_path('logs/send_people_message_stats_report.log'),
'level' => 'debug',
],
'send_system_message_stats_report' => [
'driver' => 'single',
'path' => storage_path('logs/send_system_message_stats_report.log'),
'level' => 'debug',
],
], ],
]; ];