diff --git a/app/Exports/V3/RoadObservation/ComplaintsReport.php b/app/Exports/V3/RoadObservation/ComplaintsReport.php
new file mode 100644
index 00000000..e8012634
--- /dev/null
+++ b/app/Exports/V3/RoadObservation/ComplaintsReport.php
@@ -0,0 +1,67 @@
+<?php
+
+namespace App\Exports\V3\RoadObservation;
+
+use Illuminate\Contracts\View\View;
+use Illuminate\Database\Eloquent\Collection;
+use Maatwebsite\Excel\Concerns\FromCollection;
+use Maatwebsite\Excel\Concerns\FromView;
+use Maatwebsite\Excel\Concerns\ShouldAutoSize;
+use Maatwebsite\Excel\Concerns\WithDrawings;
+use Maatwebsite\Excel\Concerns\WithEvents;
+use Maatwebsite\Excel\Events\AfterSheet;
+use PhpOffice\PhpSpreadsheet\Style\Alignment;
+use PhpOffice\PhpSpreadsheet\Worksheet\Drawing;
+
+class ComplaintsReport implements FromView, WithEvents, ShouldAutoSize, WithDrawings
+{
+    public function __construct(private Collection $data){}
+
+    public function view(): View
+    {
+        return view('v3.Reports.RoadObservation.ComplaintsReport', [
+            'data' => $this->data,
+        ]);
+    }
+
+    public function registerEvents(): array
+    {
+        return [
+            AfterSheet::class    => function (AfterSheet $event) {
+                $event->sheet->getDelegate()->setRightToLeft(true);
+                $event->sheet->getDelegate()->getStyle('A:U')->getFont()->setName('Arial');
+                $event->sheet->getDelegate()->getStyle('A:U')
+                    ->getAlignment()
+                    ->setHorizontal(Alignment::HORIZONTAL_CENTER);
+
+                $event->sheet->getDelegate()->getStyle('A:U')
+                    ->getAlignment()
+                    ->setVertical(Alignment::VERTICAL_CENTER);
+            }
+        ];
+    }
+
+    public function drawings(): array
+    {
+        $drawing = new Drawing();
+        $drawing->setName('Logo');
+        $drawing->setDescription('This is my logo');
+        $drawing->setPath(public_path('/dist/logo.png'));
+        $drawing->setWidth(50);
+        $drawing->setHeight(50);
+        $drawing->setOffsetX(5);
+        $drawing->setOffsetY(5);
+        $drawing->setCoordinates('A1');
+
+        $drawing2 = new Drawing();
+        $drawing2->setName('Logo');
+        $drawing2->setDescription('This is my logo');
+        $drawing2->setPath(public_path('/dist/141icon.png'));
+        $drawing2->setWidth(50);
+        $drawing2->setHeight(50);
+        $drawing2->setOffsetX(5);
+        $drawing2->setOffsetY(5);
+        $drawing2->setCoordinates('q1');
+        return [$drawing, $drawing2];
+    }
+}
diff --git a/app/Exports/V3/RoadObservation/OperatorCartableReport.php b/app/Exports/V3/RoadObservation/OperatorCartableReport.php
new file mode 100644
index 00000000..6285c700
--- /dev/null
+++ b/app/Exports/V3/RoadObservation/OperatorCartableReport.php
@@ -0,0 +1,70 @@
+<?php
+
+namespace App\Exports\V3\RoadObservation;
+
+use Illuminate\Contracts\View\View;
+use Illuminate\Database\Eloquent\Collection;
+use Maatwebsite\Excel\Concerns\FromCollection;
+use Maatwebsite\Excel\Concerns\FromView;
+use Maatwebsite\Excel\Concerns\ShouldAutoSize;
+use Maatwebsite\Excel\Concerns\WithDrawings;
+use Maatwebsite\Excel\Concerns\WithEvents;
+use Maatwebsite\Excel\Events\AfterSheet;
+use PhpOffice\PhpSpreadsheet\Style\Alignment;
+use PhpOffice\PhpSpreadsheet\Worksheet\Drawing;
+
+
+
+class OperatorCartableReport implements FromView, ShouldAutoSize, WithEvents, WithDrawings
+{
+    public function __construct(private Collection $data){}
+
+    public function view(): View
+    {
+        return view('v3.Reports.RoadObservation.OperatorCartableReport', [
+            'data' => $this->data,
+            ]);
+    }
+
+    public function registerEvents(): array
+    {
+        return [
+            AfterSheet::class    => function (AfterSheet $event) {
+                $event->sheet->getDelegate()->setRightToLeft(true);
+                $event->sheet->getDelegate()->getStyle('A:U')->getFont()->setName('Arial');
+                $event->sheet->getDelegate()->getStyle('A:U')
+                    ->getAlignment()
+                    ->setHorizontal(Alignment::HORIZONTAL_CENTER);
+
+                $event->sheet->getDelegate()->getStyle('A:U')
+                    ->getAlignment()
+                    ->setVertical(Alignment::VERTICAL_CENTER);
+            }
+        ];
+    }
+
+    public function drawings(): array
+    {
+        $drawing = new Drawing();
+        $drawing->setName('Logo');
+        $drawing->setDescription('This is my logo');
+        $drawing->setPath(public_path('/dist/logo.png'));
+        $drawing->setWidth(50);
+        $drawing->setHeight(50);
+        $drawing->setOffsetX(5);
+        $drawing->setOffsetY(5);
+        $drawing->setCoordinates('A1');
+
+        $drawing2 = new Drawing();
+        $drawing2->setName('Logo');
+        $drawing2->setDescription('This is my logo');
+        $drawing2->setPath(public_path('/dist/141icon.png'));
+        $drawing2->setWidth(50);
+        $drawing2->setHeight(50);
+        $drawing2->setOffsetX(5);
+        $drawing2->setOffsetY(5);
+        $drawing2->setCoordinates('K1');
+        return [$drawing, $drawing2];
+    }
+
+}
diff --git a/app/Exports/V3/RoadObservation/SupervisorCartableReport.php b/app/Exports/V3/RoadObservation/SupervisorCartableReport.php
new file mode 100644
index 00000000..4aa2b072
--- /dev/null
+++ b/app/Exports/V3/RoadObservation/SupervisorCartableReport.php
@@ -0,0 +1,69 @@
+<?php
+
+namespace App\Exports\V3\RoadObservation;
+
+use Illuminate\Contracts\View\View;
+use Illuminate\Database\Eloquent\Collection;
+use Maatwebsite\Excel\Concerns\FromCollection;
+use Maatwebsite\Excel\Concerns\FromView;
+use Maatwebsite\Excel\Concerns\ShouldAutoSize;
+use Maatwebsite\Excel\Concerns\WithDrawings;
+use Maatwebsite\Excel\Concerns\WithEvents;
+use Maatwebsite\Excel\Events\AfterSheet;
+use PhpOffice\PhpSpreadsheet\Style\Alignment;
+use PhpOffice\PhpSpreadsheet\Worksheet\Drawing;
+
+class SupervisorCartableReport implements FromView, WithEvents, ShouldAutoSize, WithDrawings
+{
+    public function __construct(private Collection $data){}
+
+    public function view(): View
+    {
+        $data = $this->data;
+
+        return view('v3.Reports.RoadObservation.SupervisorCartableReport', [
+            'data' => $this->data,
+        ]);
+    }
+
+    public function registerEvents(): array
+    {
+        return [
+            AfterSheet::class    => function (AfterSheet $event) {
+                $event->sheet->getDelegate()->setRightToLeft(true);
+                $event->sheet->getDelegate()->getStyle('A:U')->getFont()->setName('Arial');
+                $event->sheet->getDelegate()->getStyle('A:U')
+                    ->getAlignment()
+                    ->setHorizontal(Alignment::HORIZONTAL_CENTER);
+
+                $event->sheet->getDelegate()->getStyle('A:U')
+                    ->getAlignment()
+                    ->setVertical(Alignment::VERTICAL_CENTER);
+            }
+        ];
+    }
+
+    public function drawings(): array
+    {
+        $drawing = new Drawing();
+        $drawing->setName('Logo');
+        $drawing->setDescription('This is my logo');
+        $drawing->setPath(public_path('/dist/logo.png'));
+        $drawing->setWidth(50);
+        $drawing->setHeight(50);
+        $drawing->setOffsetX(5);
+        $drawing->setOffsetY(5);
+        $drawing->setCoordinates('A1');
+
+        $drawing2 = new Drawing();
+        $drawing2->setName('Logo');
+        $drawing2->setDescription('This is my logo');
+        $drawing2->setPath(public_path('/dist/141icon.png'));
+        $drawing2->setWidth(50);
+        $drawing2->setHeight(50);
+        $drawing2->setOffsetX(5);
+        $drawing2->setOffsetY(5);
+        $drawing2->setCoordinates('K1');
+        return [$drawing, $drawing2];
+    }
+}
diff --git a/app/Http/Controllers/V3/Dashboard/AccidentReceiptController.php b/app/Http/Controllers/V3/Dashboard/AccidentReceiptController.php
index 530b4add..5368e931 100644
--- a/app/Http/Controllers/V3/Dashboard/AccidentReceiptController.php
+++ b/app/Http/Controllers/V3/Dashboard/AccidentReceiptController.php
@@ -156,7 +156,7 @@ class AccidentReceiptController extends Controller
                 FileFacade::delete($accident->police_file, true);
             }
 
-            if (!$request->report_base) {
+            if (!$request->report_base && $request->has('police_file')) {
                 FileFacade::delete($accident->police_file, true);
                 $accidentData['police_file'] = FileFacade::save($request->file('police_file'), "receipts_files/{$accident->id}/");
             }
diff --git a/app/Http/Controllers/V3/Dashboard/Reports/RoadObservationReportController.php b/app/Http/Controllers/V3/Dashboard/Reports/RoadObservationReportController.php
new file mode 100644
index 00000000..eb20abf8
--- /dev/null
+++ b/app/Http/Controllers/V3/Dashboard/Reports/RoadObservationReportController.php
@@ -0,0 +1,28 @@
+<?php
+
+namespace App\Http\Controllers\V3\Dashboard\Reports;
+
+use App\Exports\V2\RoadObservation\ReportComplaintsExport;
+use App\Http\Controllers\Controller;
+use App\Models\RoadObserved;
+use App\Services\Cartables\RoadObservationTableService;
+use Illuminate\Http\JsonResponse;
+use Illuminate\Http\Request;
+use Maatwebsite\Excel\Facades\Excel;
+use Symfony\Component\HttpFoundation\BinaryFileResponse;
+
+class RoadObservationReportController extends Controller
+{
+    public function index(Request $request, RoadObservationTableService $roadObservationTableService): JsonResponse
+    {
+        $data = $roadObservationTableService->reportIndex($request);
+        return response()->json($data['data']);
+    }
+
+    public function excelReport(Request $request, RoadObservationTableService $roadObservationTableService): BinaryFileResponse
+    {
+        $name = 'گزارش رسیدگی به شکایات واکنش سریع ' . verta()->now()->format('Y-m-d H:i') . '.xlsx';
+        $data = $roadObservationTableService->reportIndex($request);
+        return Excel::download(new ReportComplaintsExport($data), $name);
+    }
+}
diff --git a/app/Http/Controllers/V3/Dashboard/RoadObservationController.php b/app/Http/Controllers/V3/Dashboard/RoadObservationController.php
new file mode 100644
index 00000000..c8a52bdc
--- /dev/null
+++ b/app/Http/Controllers/V3/Dashboard/RoadObservationController.php
@@ -0,0 +1,223 @@
+<?php
+
+namespace App\Http\Controllers\V3\Dashboard;
+use App\Exports\V3\RoadObservation\ComplaintsReport;
+use App\Exports\V3\RoadObservation\OperatorCartableReport;
+use App\Exports\V3\RoadObservation\SupervisorCartableReport;
+use App\Facades\File\FileFacade;
+use App\Facades\Sms\Sms;
+use App\Http\Controllers\Controller;
+use App\Http\Requests\V3\RoadObservation\ReferRequest;
+use App\Http\Requests\V3\RoadObservation\RestoreRequest;
+use App\Http\Requests\V3\RoadObservation\VerifyBySupervisorRequest;
+use App\Http\Traits\ApiResponse;
+use App\Models\EdarateShahri;
+use App\Models\Province;
+use App\Models\RoadObservationHistory;
+use App\Models\RoadObserved;
+use App\Models\User;
+use App\Services\NikarayanService;
+use Carbon\Carbon;
+use Hekmatinasser\Verta\Verta;
+use Illuminate\Http\JsonResponse;
+use Illuminate\Http\Request;
+use App\Services\Cartables\RoadObservationTableService;
+use Maatwebsite\Excel\Facades\Excel;
+use SoapFault;
+use Symfony\Component\HttpFoundation\BinaryFileResponse;
+
+class RoadObservationController extends Controller
+{
+    use ApiResponse;
+
+    public function supervisorIndex(Request $request,RoadObservationTableService $roadObservationTableService ): JsonResponse
+    {
+        return response()->json($roadObservationTableService->supervisorCartableIndex($request));
+    }
+
+    public function verifyBySupervisor(VerifyBySupervisorRequest $request, RoadObserved $roadObserved): JsonResponse
+    {
+        $statusFa = $request->verify == 1 ? 'تایید شده' : 'عدم تایید';
+
+        $roadObserved->update([
+                'status' => $request->verify,
+                'status_fa' => $statusFa,
+                'supervisor_id' => auth()->user()->id,
+                'supervisor_name' => auth()->user()->name,
+                'supervisor_description' => $request->description,
+                'supervising_time' => now(),
+            ]);
+
+        auth()->user()->addActivityComplete(1138);
+
+        return $this->successResponse();
+    }
+
+    public  function supervisorCartableReport(Request $request, RoadObservationTableService $roadObservationTableService): BinaryFileResponse
+    {
+        $name = 'گزارش از کارتابل ارزیابی واکنش سریع '. verta()->now()->format('Y-m-d H:i') . '.xlsx';
+        $data = $roadObservationTableService->supervisorCartableIndex($request);
+
+        return Excel::download(new SupervisorCartableReport($data['data']), $name);
+    }
+
+    public function operatorIndex(Request $request, RoadObservationTableService $roadObservationTableService): JsonResponse
+    {
+        return response()->json($roadObservationTableService->operatorCartableIndex($request));
+    }
+
+    public function operatorCartableReport(Request $request, RoadObservationTableService $roadObservationTableService): BinaryFileResponse
+    {
+        $name = 'گزارش از کارتابل عملیات واکنش سریع ' . verta()->now()->format('Y-m-d H:i') . '.xlsx';
+        $data = $roadObservationTableService->operatorCartableIndex($request);
+        return Excel::download(new OperatorCartableReport($data['data']), $name);
+    }
+
+    public function complaintsIndex(Request $request, RoadObservationTableService $roadObservationTableService): JsonResponse
+    {
+        return response()->json($roadObservationTableService->complaintsIndex($request));
+    }
+
+    public function complaintsReport(Request $request, RoadObservationTableService $roadObservationTableService): BinaryFileResponse
+    {
+        $name = 'گزارش از رسیدگی به شکایات واکنش سریع ' . verta()->now()->format('Y-m-d H:i') . '.xlsx';
+        $data = $roadObservationTableService->complaintsIndex($request);
+        return Excel::download(new ComplaintsReport($data['data']), $name);
+    }
+
+    public function register(Request $request, RoadObserved $roadObserved, NikarayanService $nikarayanService): JsonResponse
+    {
+        $roadObservedData = [
+            'status' => 0,
+            'status_fa' => 'در حال بررسی',
+            'rms_status' => $request->rms_status ?? $roadObserved->rms_status,
+            'rms_description' => $request->description?? $roadObserved->rms_description,
+        ];
+
+        $roadObservedHistoryData = [
+            'user_id' => auth()->user()->id,
+            'previous_rms_status' => $roadObserved->rms_status,
+            'previous_rms_start_latlng' => $roadObserved->rms_start_latlng,
+            'previous_rms_end_latlng' => $roadObserved->rms_end_latlng,
+            'previous_rms_description' => $roadObserved->rms_description,
+            'new_files' => []
+        ];
+
+        if ($request->rms_status == 1) {
+
+            $files_path = [];
+
+            $roadObserved->files()->where('path', 'like', '%_image_before%')->delete();
+            $roadObserved->files()->where('path', 'like', '%_image_after%')->delete();
+
+            $image_before = FileFacade::save($request->image_before, "road_observeds/{$roadObserved->id}/");
+            $image_after = FileFacade::save($request->image_after, "road_observeds/{$roadObserved->id}/");
+
+            $files_path[0]['path'] = $image_before;
+            $files_path[1]['path'] = $image_after;
+
+            $files = json_encode($files_path);
+            $now_date_time = Carbon::now();
+
+            $roadObservedData['image_before'] = $image_before;
+            $roadObservedData['image_after'] = $image_after;
+            $roadObservedData['rms_start_latlng'] = explode(',', $request->start_point);
+            $roadObservedData['updated_at_fa'] = Verta::instance($now_date_time);
+            $roadObservedData['rms_last_activity_fa'] = Verta::instance($now_date_time);
+            $roadObservedData['rms_last_activity'] = $now_date_time;
+            $roadObservedHistoryData['new_files'] = $files;
+        }
+
+        $roadObserved->problemHistories()->create($roadObservedHistoryData);
+        $roadObserved->update($roadObservedData);
+
+        auth()->user()->addActivityComplete(1142);
+
+        try {
+            $nikarayanService->updateRoadObservedInfoByNikarayan($request, $roadObserved, json_encode($roadObservedHistoryData['new_files']));
+        }
+        catch (SoapFault $e) {
+
+            $msg = "error in send to nikarayan at" . date("Y-m-d H:i:s") . "\n";
+            $msg .= $e->getMessage();
+            Sms::sendSms(env('RMS_CTO_PHONE_NUMBER'), $msg);
+        }
+
+        return $this->successResponse();
+    }
+
+    public function refer(ReferRequest $request, RoadObserved $roadObserved): JsonResponse
+    {
+        RoadObservationHistory::query()->create([
+            'id' => $roadObserved->id,
+            'user_id' => auth()->user()->id,
+            'action' => 'refer',
+            'description' => $request->refer_description,
+            'from_edareh' => $roadObserved->edarate_shahri_id,
+            'to_edareh' => $request->edarate_shahri_id,
+            'from_province' => $roadObserved->province_id,
+            'to_province' => $request->province_id
+        ]);
+
+        $roadObserved->update([
+            'edarate_shahri_id' => $request->edarate_shahri_id,
+            'province_id' => $request->province_id,
+        ]);
+
+        auth()->user()->addActivityComplete(1037);
+
+        return $this->successResponse();
+    }
+
+    public function referList(RoadObserved $roadObserved): JsonResponse
+    {
+        $referList = [];
+        $data = RoadObservationHistory::query()
+            ->where('road_observation_histories.id', $roadObserved->id)
+            ->where('action', '=', 'refer')->get();
+
+        foreach ($data as $key => $value) {
+            $referList[$key]['from_edareh'] = EdarateShahri::query()->find($value->from_edareh)->name_fa;
+            $referList[$key]['to_edareh'] = EdarateShahri::query()->find($value->to_edareh)->name_fa;
+            $referList[$key]['from_province'] = Province::query()->find($value->from_province)->name_fa;
+            $referList[$key]['to_province'] = Province::query()->find($value->to_province)->name_fa;
+            $user = User::query()->find($value->user_id);
+            $referList[$key]['user'] = $user->first_name . ' ' . $user->last_name;
+        }
+        return $this->successResponse($referList);
+    }
+
+    public function restore(RestoreRequest $request, RoadObserved $roadObserved): JsonResponse
+    {
+        if ($roadObserved->image_before) {
+            FileFacade::delete($roadObserved->image_before);
+        }
+
+        if ($roadObserved->image_after) {
+            FileFacade::delete($roadObserved->image_after);
+        }
+
+        $roadObserved->update([
+            'image_before' => null,
+            'image_after' => null,
+            'rms_last_activity' => null,
+            'rms_last_activity_fa' => null,
+            'updated_at_fa' => null,
+            'updated_at' => null,
+            'rms_status' => 0,
+            'status' => null,
+            'status_fa' => null,
+        ]);
+
+        RoadObservationHistory::query()->create([
+            'id' => $roadObserved->id,
+            'user_id' => auth()->user()->id,
+            'action' => 'restore',
+            'description' => $request->restore_description,
+        ]);
+
+        auth()->user()->addActivityComplete(1141);
+
+        return $this->successResponse();
+    }
+}
diff --git a/app/Http/Requests/V3/AccidentReceipt/UpdateRequest.php b/app/Http/Requests/V3/AccidentReceipt/UpdateRequest.php
index 3b50bdf5..3160896d 100644
--- a/app/Http/Requests/V3/AccidentReceipt/UpdateRequest.php
+++ b/app/Http/Requests/V3/AccidentReceipt/UpdateRequest.php
@@ -35,11 +35,11 @@ class UpdateRequest extends FormRequest
             'accident_date' => 'required|date',
             'accident_time' => 'required|string',
             'report_base' => 'required|in:0,1',
-            'police_file' => 'required_if:report_base,0|file|mimes:pdf,jpg,jpeg,png',
+            'police_file' => 'file|mimes:pdf,jpg,jpeg,png',
             'police_serial' => 'required_if:report_base,0|string',
             'police_file_date' => 'required_if:report_base,0|date',
-            'damage_picture1' => 'required|file|mimes:pdf,jpg,jpeg,png',
-            'damage_picture2' => 'required|file|mimes:pdf,jpg,jpeg,png',
+            'damage_picture1' => 'file|mimes:pdf,jpg,jpeg,png',
+            'damage_picture2' => 'file|mimes:pdf,jpg,jpeg,png',
             'damage_items' => 'required|array',
             'damage_items.*.value' => 'required',
             'damage_items.*.amount' => 'required',
diff --git a/app/Http/Requests/V3/RoadObservation/ReferRequest.php b/app/Http/Requests/V3/RoadObservation/ReferRequest.php
new file mode 100644
index 00000000..33e2bc83
--- /dev/null
+++ b/app/Http/Requests/V3/RoadObservation/ReferRequest.php
@@ -0,0 +1,30 @@
+<?php
+
+namespace App\Http\Requests\V3\RoadObservation;
+
+use Illuminate\Foundation\Http\FormRequest;
+
+class ReferRequest extends FormRequest
+{
+    /**
+     * Determine if the user is authorized to make this request.
+     */
+    public function authorize(): bool
+    {
+        return $this->roadObserved->rms_status == 0;
+    }
+
+    /**
+     * Get the validation rules that apply to the request.
+     *
+     * @return array<string, \Illuminate\Contracts\Validation\ValidationRule|array<mixed>|string>
+     */
+    public function rules(): array
+    {
+        return [
+            'edarate_shahri_id' => 'required|exists:edarate_shahri,id',
+            'province_id' => 'required|exists:provinces,id',
+            'refer_description' => 'required|string',
+        ];
+    }
+}
diff --git a/app/Http/Requests/V3/RoadObservation/RestoreRequest.php b/app/Http/Requests/V3/RoadObservation/RestoreRequest.php
new file mode 100644
index 00000000..651de88a
--- /dev/null
+++ b/app/Http/Requests/V3/RoadObservation/RestoreRequest.php
@@ -0,0 +1,28 @@
+<?php
+
+namespace App\Http\Requests\V3\RoadObservation;
+
+use Illuminate\Foundation\Http\FormRequest;
+
+class RestoreRequest extends FormRequest
+{
+    /**
+     * Determine if the user is authorized to make this request.
+     */
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    /**
+     * Get the validation rules that apply to the request.
+     *
+     * @return array<string, \Illuminate\Contracts\Validation\ValidationRule|array<mixed>|string>
+     */
+    public function rules(): array
+    {
+        return [
+            'restore_description' => 'required|string',
+        ];
+    }
+}
diff --git a/app/Http/Requests/V3/RoadObservation/VerifyBySupervisorRequest.php b/app/Http/Requests/V3/RoadObservation/VerifyBySupervisorRequest.php
new file mode 100644
index 00000000..db1450cd
--- /dev/null
+++ b/app/Http/Requests/V3/RoadObservation/VerifyBySupervisorRequest.php
@@ -0,0 +1,30 @@
+<?php
+
+namespace App\Http\Requests\V3\RoadObservation;
+
+use Illuminate\Foundation\Http\FormRequest;
+use Illuminate\Support\Facades\Gate;
+
+class VerifyBySupervisorRequest extends FormRequest
+{
+    /**
+     * Determine if the user is authorized to make this request.
+     * @return bool
+     */
+    public function authorize(): bool
+    {
+        return Gate::allows('gate-supervise-road-observed',$this->roadObserved);
+    }
+
+    /**
+     * Get the validation rules that apply to the request.
+     *
+     * @return array<string, \Illuminate\Contracts\Validation\ValidationRule|array<mixed>|string>
+     */
+    public function rules(): array
+    {return [
+        'verify' => ['required', 'in:1,2'],
+        'description' => ['string'],
+    ];
+    }
+}
diff --git a/app/Models/RoadObserved.php b/app/Models/RoadObserved.php
index 54fd8c29..60131fd0 100644
--- a/app/Models/RoadObserved.php
+++ b/app/Models/RoadObserved.php
@@ -2,8 +2,10 @@
 
 namespace App\Models;
 
+use Illuminate\Database\Eloquent\Casts\Attribute;
 use Illuminate\Database\Eloquent\Factories\HasFactory;
 use Illuminate\Database\Eloquent\Model;
+use Illuminate\Support\Facades\Storage;
 
 class RoadObserved extends Model
 {
@@ -99,4 +101,18 @@ class RoadObserved extends Model
     {
         return $this->belongsTo('App\Models\EdarateShahri', 'edarate_shahri_id');
     }
+
+    protected function imageAfter(): Attribute
+    {
+        return Attribute::make(
+            get: fn($value) => $value == null ? null : Storage::disk('public')->url($value)
+        );
+    }
+
+    protected function imageBefore(): Attribute
+    {
+        return Attribute::make(
+            get: fn($value) => $value == null ? null : Storage::disk('public')->url($value)
+        );
+    }
 }
diff --git a/app/Services/Cartables/RoadItemTableService.php b/app/Services/Cartables/RoadItemTableService.php
index c0a929fd..0b64e741 100644
--- a/app/Services/Cartables/RoadItemTableService.php
+++ b/app/Services/Cartables/RoadItemTableService.php
@@ -21,7 +21,7 @@ class RoadItemTableService
 
         if ($user->hasPermissionTo('show-road-item-supervise-cartable')) {
             $query = RoadItemsProject::query()
-                ->select(['id', 'province_fa', 'edarat_name', 'item_fa', 'sub_item_fa', 'sub_item_data', 'unit_fa', 'start_lat', 'start_lng',
+                ->select(['id', 'province_fa', 'edarat_name', 'item', 'item_fa', 'sub_item', 'sub_item_fa', 'sub_item_data', 'unit_fa', 'start_lat', 'start_lng',
                     'end_lat', 'end_lng', 'activity_date_time', 'created_at', 'status_fa', 'status'])
                 ->where('is_new', 1)
                 ->when($loadRelations, fn ($query) => $query->with(['rahdaran:id,name,code', 'cmmsMachines:id,machine_code,car_name,plak_number']));
@@ -31,7 +31,7 @@ class RoadItemTableService
                 return $this->errorResponse('استانی برای شما در سامانه ثبت نشده است!');
             }
             $query = RoadItemsProject::query()
-                ->select(['id', 'province_fa', 'edarat_name', 'item_fa', 'sub_item_fa', 'sub_item_data', 'unit_fa', 'start_lat', 'start_lng',
+                ->select(['id', 'province_fa', 'edarat_name', 'item', 'item_fa', 'sub_item', 'sub_item_fa', 'sub_item_data', 'unit_fa', 'start_lat', 'start_lng',
                     'end_lat', 'end_lng', 'activity_date_time', 'created_at', 'status_fa', 'status'])
                 ->where('is_new', 1)
                 ->where('province_id', auth()->user()->province_id)
@@ -53,7 +53,7 @@ class RoadItemTableService
         $allowedSortings = ['*'];
 
         $query = RoadItemsProject::query()
-            ->select(['id', 'supervisor_description', 'item_fa', 'sub_item_fa', 'sub_item_data', 'unit_fa', 'start_lat', 'start_lng',
+            ->select(['id', 'supervisor_description', 'item', 'item_fa', 'sub_item', 'sub_item_fa', 'sub_item_data', 'unit_fa', 'start_lat', 'start_lng',
                 'end_lat', 'end_lng', 'activity_date_time', 'created_at', 'status_fa', 'status'])
             ->where('is_new', 1)
             ->where('user_id', auth()->user()->id)
diff --git a/app/Services/Cartables/RoadObservationTableService.php b/app/Services/Cartables/RoadObservationTableService.php
new file mode 100644
index 00000000..504ea8e6
--- /dev/null
+++ b/app/Services/Cartables/RoadObservationTableService.php
@@ -0,0 +1,179 @@
+<?php
+
+namespace App\Services\Cartables;
+
+use App\Facades\DataTable\DataTableFacade;
+use App\Http\Traits\ApiResponse;
+use App\Models\RoadObserved;
+use Illuminate\Http\Request;
+use Illuminate\Support\Facades\DB;
+
+class RoadObservationTableService
+{
+    use ApiResponse;
+    public function supervisorCartableIndex(Request $request)
+    {
+        $user = auth()->user();
+
+        $fields = [
+            'fk_RegisteredEventMessage', 'road_observeds.id', 'Title', 'road_observeds.created_at',
+            'lat', 'lng', 'FeatureTypeTitle', 'Description', 'MobileForSendEventSms',
+            'rms_description', 'rms_status', 'rms_last_activity_fa', 'rms_last_activity',
+            'road_observeds.province_id', 'province_fa', 'city_id', 'city_fa', 'edarate_shahri.name_fa',
+            'status', 'status_fa', 'supervisor_description', 'supervising_time', 'image_after', 'image_before'
+        ];
+
+
+        if ($user->hasPermissionTo('show-fast-react')) {
+            $query = RoadObserved::query()->leftjoin('edarate_shahri', 'road_observeds.edarate_shahri_id', 'edarate_shahri.id')
+                ->whereNotNull('road_observeds.status')
+                ->select($fields);
+        }
+        elseif ($user->hasPermissionTo('show-fast-react-province'))
+        {
+            if (is_null($user->province_id))
+            {
+                return $this->errorResponse('استانی برای شما در سامانه ثبت نشده است!');
+            }
+
+            $query = RoadObserved::query()->leftjoin('edarate_shahri', 'road_observeds.edarate_shahri_id', 'edarate_shahri.id')
+                ->where('road_observeds.province_id', $user->province_id)
+                ->whereNotNull('road_observeds.status')
+                ->select($fields);
+        }
+
+        return DataTableFacade::run(
+            $query,
+            $request,
+            allowedFilters: ['*'],
+            allowedSortings: ['*']);
+    }
+
+    public function operatorCartableIndex(Request $request)
+    {
+        $user = auth()->user();
+
+        if (is_null($user->edarate_shahri_id)) {
+            return $this->errorResponse('اداره‌ای برای شما در سامانه ثبت نشده است!');
+        }
+
+        $fields = [
+            'fk_RegisteredEventMessage', 'road_observeds.id', 'Title', 'road_observeds.created_at',
+            'lat', 'lng', 'FeatureTypeTitle', 'Description', 'MobileForSendEventSms',
+            'rms_description', 'rms_status', 'rms_start_latlng', 'rms_last_activity_fa', 'image_after', 'image_before',
+            'rms_last_activity', 'road_observeds.province_id', 'province_fa', 'city_id', 'city_fa',
+            'edarate_shahri.name_fa', 'status', 'status_fa', 'supervisor_description', 'supervising_time'
+        ];
+
+        $query = RoadObserved::query()
+            ->where('rms_status', '<>', 0)
+            ->whereNotNull('road_observeds.province_id')
+            ->whereNotNull('status')
+            ->leftJoin('edarate_shahri', 'road_observeds.edarate_shahri_id', '=', 'edarate_shahri.id')
+            ->where('edarate_shahri_id', $user->edarate_shahri_id)
+            ->select($fields);
+
+        return DataTableFacade::run(
+            $query,
+            $request,
+            allowedFilters: ['*'],
+            allowedSortings: ['*']);
+    }
+
+    public function complaintsIndex(Request $request)
+    {
+        $user = auth()->user();
+
+        if ($user->hasPermissionTo('show-fast-react')) {
+            $query = RoadObserved::query()->leftjoin('edarate_shahri', 'road_observeds.edarate_shahri_id', 'edarate_shahri.id')
+                ->where('rms_status', '=', 0)
+                ->whereNotNull('edarate_shahri_id')
+                ->selectRaw('fk_RegisteredEventMessage, road_observeds.id, Title, FeatureTypeTitle, MobileForSendEventSms,
+                road_observeds.created_at, rms_last_activity, rms_last_activity_fa, status, 
+                status_fa, supervisor_description, rms_description, province_fa, city_id, city_fa, Description, edarate_shahri.name_fa as edarate_shahri_name_fa, lat, lng'
+                );
+        }
+        elseif ($user->hasPermissionTo('show-fast-react-province')) {
+
+            if (is_null($user->province_id)) {
+                return $this->errorResponse('استانی برای شما در سامانه ثبت نشده است!');
+            }
+
+            $query = RoadObserved::query()->leftjoin('edarate_shahri', 'road_observeds.edarate_shahri_id', 'edarate_shahri.id')
+                ->where('rms_status', '=', 0)
+                ->whereNotNull('road_observeds.province_id')
+                ->where('road_observeds.province_id', '=', $user->province_id)
+                ->selectRaw('fk_RegisteredEventMessage, road_observeds.id, Title, FeatureTypeTitle, MobileForSendEventSms,
+                road_observeds.created_at, rms_last_activity, rms_last_activity_fa, status, 
+                status_fa, supervisor_description, rms_description, province_fa, city_id, city_fa, Description, edarate_shahri.name_fa as edarate_shahri_name_fa, lat, lng'
+                );
+
+        }
+        elseif ($user->hasPermissionTo('show-fast-react-edarate-shahri')) {
+
+            if (is_null($user->edarate_shahri_id)) {
+                return $this->errorResponse('اداره ای برای شما در سامانه ثبت نشده است!');
+            }
+
+            $query = RoadObserved::query()->leftjoin('edarate_shahri', 'road_observeds.edarate_shahri_id', 'edarate_shahri.id')
+                ->where('rms_status', '=', 0)
+                ->whereNotNull('edarate_shahri_id')
+                ->where('edarate_shahri_id', '=', $user->edarate_shahri_id)
+                ->selectRaw('fk_RegisteredEventMessage, road_observeds.id, Title, FeatureTypeTitle, MobileForSendEventSms,
+                road_observeds.created_at, rms_last_activity, rms_last_activity_fa, status, 
+                status_fa, supervisor_description, rms_description, province_fa, city_id, city_fa, Description, edarate_shahri.name_fa as edarate_shahri_name_fa, lat, lng'
+                );
+
+        }
+
+        return DataTableFacade::run(
+            $query,
+            $request,
+            allowedFilters: ['*'],
+            allowedSortings: ['*']
+        );
+    }
+
+    public function reportIndex(Request $request)
+    {
+        $fromDate = $request->from_date . ' 00:00:00';
+        $toDate = $request->date_to . ' 23:59:59';
+
+        $fields = [
+            'fk_RegisteredEventMessage',
+            'road_observeds.id',
+            'Title',
+            'road_observeds.created_at',
+            'lat',
+            'lng',
+            'FeatureTypeTitle',
+            'Description',
+            'MobileForSendEventSms',
+            'road_observeds.province_id',
+            'province_fa',
+            'city_fa',
+            'edarate_shahri.name_fa',
+            'rms_last_activity_fa',
+            'rms_description'
+        ];
+
+        $query = RoadObserved::leftjoin('edarate_shahri', 'road_observeds.edarate_shahri_id', 'edarate_shahri.id')
+            ->where('rms_status', "<>", 0)
+            ->whereNotNull('edarate_shahri_id')
+            ->whereBetween('road_observeds.created_at', [$fromDate, $toDate])
+            ->select($fields);
+
+        $data = DataTableFacade::run(
+            $query,
+            $request,
+            allowedFilters: ['*'],
+            allowedSortings: ['*']
+        );
+
+        return [
+            'data' => $data,
+            'fromDate' => $fromDate,
+            'toDate' => $toDate,
+        ];
+    }
+}
\ No newline at end of file
diff --git a/app/Services/Cartables/RoadPatrolTableService.php b/app/Services/Cartables/RoadPatrolTableService.php
index c6f38395..d43a45d7 100644
--- a/app/Services/Cartables/RoadPatrolTableService.php
+++ b/app/Services/Cartables/RoadPatrolTableService.php
@@ -21,7 +21,7 @@ class RoadPatrolTableService
             $query = RoadPatrol::query()
                 ->select([
                     'province_fa', 'province_id', 'id', 'edare_id', 'edare_name', 'start_time', 'end_time', 'created_at', 'description',
-                    'distance', 'vehicle_runtime', 'fuel_consumption', 'stop_points,'
+                    'distance', 'vehicle_runtime', 'fuel_consumption', 'stop_points'
                 ])
                 ->when($loadRelations, fn ($query) => $query->with(['rahdaran:id,name,code', 'cmmsMachines:id,machine_code,car_name,plak_number']));
         }
@@ -32,7 +32,7 @@ class RoadPatrolTableService
             $query = RoadPatrol::query()
                 ->select([
                     'province_fa', 'province_id', 'id', 'edare_id', 'edare_name', 'start_time', 'end_time', 'created_at', 'description',
-                    'distance', 'vehicle_runtime', 'fuel_consumption', 'stop_points,'
+                    'distance', 'vehicle_runtime', 'fuel_consumption', 'stop_points'
                 ])
                 ->where('province_id', '=', $user->province_id)
                 ->when($loadRelations, fn ($query) => $query->with(['rahdaran:id,name,code', 'cmmsMachines:id,machine_code,car_name,plak_number']));
@@ -55,7 +55,7 @@ class RoadPatrolTableService
         $query = RoadPatrol::query()
             ->select([
                 'province_fa', 'province_id', 'id', 'edare_id', 'edare_name', 'start_time', 'end_time', 'created_at', 'description',
-                'distance', 'vehicle_runtime', 'fuel_consumption', 'stop_points,'
+                'distance', 'vehicle_runtime', 'fuel_consumption', 'stop_points'
             ])
             ->where('operator_id', '=', auth()->user()->id)
             ->when($loadRelations, fn ($query) => $query->with(['rahdaran:id,name,code', 'cmmsMachines:id,machine_code,car_name,plak_number']));
diff --git a/database/migrations/2025_02_25_114351_add_column_to_road_observation_histories_table.php b/database/migrations/2025_02_25_114351_add_column_to_road_observation_histories_table.php
new file mode 100644
index 00000000..9e0037c8
--- /dev/null
+++ b/database/migrations/2025_02_25_114351_add_column_to_road_observation_histories_table.php
@@ -0,0 +1,30 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        Schema::table('road_observation_histories', function (Blueprint $table) {
+            $table->string('from_province')->nullable();
+            $table->string('to_province')->nullable();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::table('road_observation_histories', function (Blueprint $table) {
+            $table->dropColumn('from_province');
+            $table->dropColumn('to_province');
+        });
+    }
+};
diff --git a/resources/views/v3/Reports/RoadObservation/ComplaintsReport.blade.php b/resources/views/v3/Reports/RoadObservation/ComplaintsReport.blade.php
new file mode 100644
index 00000000..e2d061ba
--- /dev/null
+++ b/resources/views/v3/Reports/RoadObservation/ComplaintsReport.blade.php
@@ -0,0 +1,93 @@
+<!DOCTYPE html>
+<html lang="en">
+
+<head>
+    <meta charset="UTF-8">
+    <meta http-equiv="X-UA-Compatible" content="IE=edge">
+    <meta name="viewport" content="width=device-width, initial-scale=1.0">
+    <title>گزارش واکنش سریع</title>
+
+    <style>
+        table,
+        th,
+        td {
+            border: 1px solid black;
+        }
+    </style>
+</head>
+
+<body dir="rtl" style="text-align: center;">
+
+<table>
+    <thead>
+    <tr>
+        <th colspan="9"
+            style="background-color: #DAEEF3;text-align: center;border-right: 1px solid black;font-weight:bolder;">
+            تاریخ دریافت گزارش: {{ verta()->now()->format('Y/m/d H:i') }}
+        </th>
+    </tr>
+    <tr>
+        <th colspan="9"
+            style="background-color: #DAEEF3;text-align: center;border-right:1px solid black;font-weight:bolder;">
+        </th>
+    </tr>
+    <tr>
+        <th colspan="9"
+            style="background-color: #DAEEF3;text-align: center;border-right:1px solid black;font-weight:bolder;font-size: 13px;">
+                گزارش رسیدگی به شکایات واکنش سریع
+        </th>
+    </tr>
+    <tr>
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">کد
+            سوانح</th>
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">
+            استان
+        </th>
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">
+            ادارات شهری
+        </th>
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">
+            موضوع گزارش
+        </th>
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">
+            نوع گزارش</th>
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">
+            توضیح گزارش</th>
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">
+            موقعیت مکانی</th>
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">
+            شماره تماس گیرنده</th>
+
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">
+            تاریخ ثبت گزارش</th>
+
+    </tr>
+    </thead>
+
+    <tbody>
+    @foreach ($data as $item)
+        <tr>
+            <td style="border: 1px solid black;text-align: center;">{{ $item['fk_RegisteredEventMessage'] ?? '-' }}</td>
+            <td style="border: 1px solid black;text-align: center;">{{ $item['province_fa'] ?? '-' }}</td>
+            <td style="border: 1px solid black;text-align: center;">{{ $item['edarate_shahri_name_fa'] ?? '-' }}</td>
+            <td style="border: 1px solid black;text-align: center;">{{ $item['Title'] ?? '-' }}</td>
+            <td style="border: 1px solid black;text-align: center;">{{ $item['FeatureTypeTitle'] ?? '-' }}</td>
+            <td style="border: 1px solid black;text-align: center;">{{ $item['Description'] ?? '-' }}</td>
+            <td style="border: 1px solid black;text-align: center;">{{ isset($item['lat']) && isset($item['lng']) ? $item['lat'] . ' ' . $item['lng'] : '-' }}</td>
+            <td style="border: 1px solid black;text-align: center;">{{ $item['MobileForSendEventSms'] ?? '-' }}</td>
+            <td style="border: 1px solid black;text-align: center;">{{ $item['created_at'] ? verta($item['created_at'])->format('Y/n/j H:i:s') : '-' }}</td>
+        </tr>
+    @endforeach
+    </tbody>
+</table>
+</body>
+</html>
diff --git a/resources/views/v3/Reports/RoadObservation/OpratorCartableReport.blade.php b/resources/views/v3/Reports/RoadObservation/OpratorCartableReport.blade.php
new file mode 100644
index 00000000..e15d1d53
--- /dev/null
+++ b/resources/views/v3/Reports/RoadObservation/OpratorCartableReport.blade.php
@@ -0,0 +1,75 @@
+<!DOCTYPE html>
+<html lang="en">
+
+<head>
+    <meta charset="UTF-8">
+    <meta http-equiv="X-UA-Compatible" content="IE=edge">
+    <meta name="viewport" content="width=device-width, initial-scale=1.0">
+    <title>گزارش واکنش سریع</title>
+
+    <style>
+        table,
+        th,
+        td {
+            border: 1px solid black;
+        }
+    </style>
+</head>
+
+<body dir="rtl" style="text-align: center;">
+
+<table>
+    <thead>
+    <tr>
+        <th colspan="11"
+            style="background-color: #DAEEF3;text-align: center;border-right: 1px solid black;font-weight:bolder;">
+            تاریخ دریافت گزارش: {{ verta()->now()->format('Y/m/d H:i') }}
+        </th>
+    </tr>
+    <tr>
+        <th colspan="11"
+            style="background-color: #DAEEF3;text-align: center;border-right:1px solid black;font-weight:bolder;">
+        </th>
+    </tr>
+    <tr>
+        <th colspan="11"
+            style="background-color: #DAEEF3;text-align: center;border-right:1px solid black;font-weight:bolder;font-size: 13;">
+            گزارش کارتابل عملیات واکنش سریع
+        </th>
+    </tr>
+    <tr>
+        <th>کد یکتا</th>
+        <th>کد سوانح</th>
+        <th>استان</th>
+        <th>ادارات شهری</th>
+        <th>موضوع گزارش</th>
+        <th>نوع گزارش</th>
+        <th>شماره تماس گیرنده</th>
+        <th>وضعیت</th>
+        <th>تاریخ اقدام</th>
+        <th>توضیحات</th>
+        <th>توضیحات کارشناس</th>
+    </tr>
+    </thead>
+
+    <tbody>
+    @foreach ($data as $item)
+        <tr>
+            <td>{{ $item['id'] ?? '-' }}</td>
+            <td>{{ $item['fk_RegisteredEventMessage'] ?? '-' }}</td>
+            <td>{{ $item['province_fa'] ?? '-' }}</td>
+            <td>{{ $item['edarate_shahri_name_fa'] ?? '-' }}</td>
+            <td>{{ $item['Title'] ?? '-' }}</td>
+            <td>{{ $item['FeatureTypeTitle'] ?? '-' }}</td>
+            <td>{{ $item['MobileForSendEventSms'] ?? '-' }}</td>
+            <td>{{ $item['status_fa'] ?? '-' }}</td>
+            <td>{{ $item['rms_last_activity_fa'] ?? '-' }}</td>
+            <td>{{ $item['rms_description'] ?? '-' }}</td>
+            <td>{{ $item['supervisor_description'] ?? '-' }}</td>
+        </tr>
+    @endforeach
+    </tbody>
+</table>
+</body>
+
+</html>
diff --git a/resources/views/v3/Reports/RoadObservation/SupervisorCartableReport.blade.php b/resources/views/v3/Reports/RoadObservation/SupervisorCartableReport.blade.php
new file mode 100644
index 00000000..2ebaab38
--- /dev/null
+++ b/resources/views/v3/Reports/RoadObservation/SupervisorCartableReport.blade.php
@@ -0,0 +1,76 @@
+<!DOCTYPE html>
+<html lang="en">
+
+<head>
+    <meta charset="UTF-8">
+    <meta http-equiv="X-UA-Compatible" content="IE=edge">
+    <meta name="viewport" content="width=device-width, initial-scale=1.0">
+    <title>گزارش واکنش سریع</title>
+
+    <style>
+        table,
+        th,
+        td {
+            border: 1px solid black;
+        }
+    </style>
+</head>
+
+<body dir="rtl" style="text-align: center;">
+
+<table>
+    <thead>
+    <tr>
+        <th colspan="11"
+            style="background-color: #DAEEF3;text-align: center;border-right: 1px solid black;font-weight:bolder;">
+            تاریخ دریافت گزارش: {{ verta()->now()->format('Y/m/d H:i') }}
+        </th>
+    </tr>
+    <tr>
+        <th colspan="11"
+            style="background-color: #DAEEF3;text-align: center;border-right:1px solid black;font-weight:bolder;">
+        </th>
+    </tr>
+    <tr>
+        <th colspan="11"
+            style="background-color: #DAEEF3;text-align: center;border-right:1px solid black;font-weight:bolder;font-size: 13;">
+            گزارش کارتابل ارزیابی واکنش سریع
+
+        </th>
+    </tr>
+    <tr>
+        <th>کد یکتا</th>
+        <th>کد پیگیری</th>
+        <th>استان</th>
+        <th>ادارات شهری</th>
+        <th>موضوع گزارش</th>
+        <th>نوع گزارش</th>
+        <th>شماره تماس گیرنده</th>
+        <th>وضعیت</th>
+        <th>تاریخ اقدام</th>
+        <th>توضیحات</th>
+        <th>توضیحات کارشناس</th>
+    </tr>
+    </thead>
+
+    <tbody>
+    @foreach ($data as $item)
+        <tr>
+            <td>{{ $item['id'] ?? '-' }}</td>
+            <td>{{ $item['fk_RegisteredEventMessage'] ?? '-' }}</td>
+            <td>{{ $item['province_fa'] ?? '-' }}</td>
+            <td>{{ $item['edarate_shahri_name_fa'] ?? '-' }}</td>
+            <td>{{ $item['Title'] ?? '-' }}</td>
+            <td>{{ $item['FeatureTypeTitle'] ?? '-' }}</td>
+            <td>{{ $item['MobileForSendEventSms'] ?? '-' }}</td>
+            <td>{{ $item['status_fa'] ?? '-' }}</td>
+            <td>{{ $item['rms_last_activity_fa'] ?? '-' }}</td>
+            <td>{{ $item['rms_description'] ?? '-' }}</td>
+            <td>{{ $item['supervisor_description'] ?? '-' }}</td>
+        </tr>
+    @endforeach
+    </tbody>
+</table>
+</body>
+
+</html>
diff --git a/routes/v3.php b/routes/v3.php
index 7c68023c..f4e235f0 100644
--- a/routes/v3.php
+++ b/routes/v3.php
@@ -12,6 +12,7 @@ use App\Http\Controllers\V3\Dashboard\Reports\AccidentReceiptReportController;
 use App\Http\Controllers\V3\Dashboard\Reports\RoadItemsReportController;
 use App\Http\Controllers\V3\Dashboard\Reports\RoadPatrolReportController;
 use App\Http\Controllers\V3\Dashboard\RoadItemsProjectController;
+use App\Http\Controllers\V3\Dashboard\RoadObservationController;
 use App\Http\Controllers\V3\Dashboard\RoadPatrolProjectController;
 use App\Http\Controllers\V3\FMSVehicleManagementController;
 use App\Http\Controllers\V3\Harim\DivarkeshiController;
@@ -275,3 +276,34 @@ Route::prefix('receipt_reports')
         Route::get('/country_excel_report', 'countryExcelReport')->name('countryExcelReport');
         Route::get('/province_excel_report', 'provinceExcelReport')->name('provinceExcelReport');
     });
+
+Route::prefix('road_observations')
+    ->name('roadObservations.')
+    ->controller(RoadObservationController::class)
+    ->group(function () {
+        Route::get('/supervisor_index', 'supervisorIndex')->name('supervisorIndex')->middleware('permission:show-fast-react-province|show-fast-react');
+        Route::post('/verify/{road_observed}', 'verifyBySupervisor')->name('verifyBySupervisor');
+        Route::get('/supervisor_report', 'supervisorCartableReport')->name('supervisorCartableReport')->middleware('permission:show-fast-react-province|show-fast-react');
+        Route::get('/operator_index','operatorIndex')->name('operatorIndex')->middleware('permission:show-fast-react-edarate-shahri');
+        Route::get('/operator_report','operatorCartableReport')->name('operatorCartableReport')->middleware('permission:show-fast-react-edarate-shahri');
+        Route::get('/complaints_index', 'complaintsIndex')
+            ->middleware('permission:show-fast-react-edarate-shahri|show-fast-react-province|show-fast-react')
+            ->name('complaintsIndex');
+        Route::post('/register/{roadObserved}', 'register')
+            ->middleware('permission:show-fast-react-edarate-shahri')
+            ->name('register');
+        Route::post('/refer/{roadObserved}', 'refer')
+            ->middleware('permission:show-fast-react-edarate-shahri|show-fast-react-province|show-fast-react')
+            ->name('refer');
+
+        Route::get('/refer_list/{roadObserved}', 'referList')
+            ->middleware('permission:show-fast-react-edarate-shahri|show-fast-react-province|show-fast-react')
+            ->name('referList');
+
+        Route::post('/restore/{roadObserved}', 'restore')
+            ->middleware('permission:restore-fast-react')
+            ->name('restore');
+
+        Route::get('/complaints_report', 'complaintsReport')->name('complaintsReport')
+            ->middleware('permission:show-fast-react-edarate-shahri|show-fast-react-province|show-fast-react');
+    });