diff --git a/app/Exports/V3/RoadObservation/ComplaintsReport.php b/app/Exports/V3/RoadObservation/ComplaintsReport.php
new file mode 100644
index 00000000..e8012634
--- /dev/null
+++ b/app/Exports/V3/RoadObservation/ComplaintsReport.php
@@ -0,0 +1,67 @@
+<?php
+
+namespace App\Exports\V3\RoadObservation;
+
+use Illuminate\Contracts\View\View;
+use Illuminate\Database\Eloquent\Collection;
+use Maatwebsite\Excel\Concerns\FromCollection;
+use Maatwebsite\Excel\Concerns\FromView;
+use Maatwebsite\Excel\Concerns\ShouldAutoSize;
+use Maatwebsite\Excel\Concerns\WithDrawings;
+use Maatwebsite\Excel\Concerns\WithEvents;
+use Maatwebsite\Excel\Events\AfterSheet;
+use PhpOffice\PhpSpreadsheet\Style\Alignment;
+use PhpOffice\PhpSpreadsheet\Worksheet\Drawing;
+
+class ComplaintsReport implements FromView, WithEvents, ShouldAutoSize, WithDrawings
+{
+    public function __construct(private Collection $data){}
+
+    public function view(): View
+    {
+        return view('v3.Reports.RoadObservation.ComplaintsReport', [
+            'data' => $this->data,
+        ]);
+    }
+
+    public function registerEvents(): array
+    {
+        return [
+            AfterSheet::class    => function (AfterSheet $event) {
+                $event->sheet->getDelegate()->setRightToLeft(true);
+                $event->sheet->getDelegate()->getStyle('A:U')->getFont()->setName('Arial');
+                $event->sheet->getDelegate()->getStyle('A:U')
+                    ->getAlignment()
+                    ->setHorizontal(Alignment::HORIZONTAL_CENTER);
+
+                $event->sheet->getDelegate()->getStyle('A:U')
+                    ->getAlignment()
+                    ->setVertical(Alignment::VERTICAL_CENTER);
+            }
+        ];
+    }
+
+    public function drawings(): array
+    {
+        $drawing = new Drawing();
+        $drawing->setName('Logo');
+        $drawing->setDescription('This is my logo');
+        $drawing->setPath(public_path('/dist/logo.png'));
+        $drawing->setWidth(50);
+        $drawing->setHeight(50);
+        $drawing->setOffsetX(5);
+        $drawing->setOffsetY(5);
+        $drawing->setCoordinates('A1');
+
+        $drawing2 = new Drawing();
+        $drawing2->setName('Logo');
+        $drawing2->setDescription('This is my logo');
+        $drawing2->setPath(public_path('/dist/141icon.png'));
+        $drawing2->setWidth(50);
+        $drawing2->setHeight(50);
+        $drawing2->setOffsetX(5);
+        $drawing2->setOffsetY(5);
+        $drawing2->setCoordinates('q1');
+        return [$drawing, $drawing2];
+    }
+}
diff --git a/app/Http/Controllers/V3/Dashboard/RoadObservationController.php b/app/Http/Controllers/V3/Dashboard/RoadObservationController.php
index 77e53de6..457f3d75 100644
--- a/app/Http/Controllers/V3/Dashboard/RoadObservationController.php
+++ b/app/Http/Controllers/V3/Dashboard/RoadObservationController.php
@@ -1,6 +1,7 @@
 <?php
 
 namespace App\Http\Controllers\V3\Dashboard;
+use App\Exports\V3\RoadObservation\ComplaintsReport;
 use App\Exports\V3\RoadObservation\OperatorCartableReport;
 use App\Exports\V3\RoadObservation\SupervisorCartableReport;
 use App\Facades\File\FileFacade;
@@ -11,6 +12,7 @@ use App\Http\Requests\V3\RoadObservation\RestoreRequest;
 use App\Http\Requests\V3\RoadObservation\VerifyBySupervisorRequest;
 use App\Http\Traits\ApiResponse;
 use App\Models\EdarateShahri;
+use App\Models\Province;
 use App\Models\RoadObservationHistory;
 use App\Models\RoadObserved;
 use App\Models\User;
@@ -74,9 +76,16 @@ class RoadObservationController extends Controller
         return Excel::download(new OperatorCartableReport($data['data']), $name);
     }
 
-    public function complaintsIndex(Request $request, RoadObservationTableService $roadObservationTableservice): JsonResponse
+    public function complaintsIndex(Request $request, RoadObservationTableService $roadObservationTableService): JsonResponse
     {
-        return response()->json($roadObservationTableservice->complaintsIndex($request));
+        return response()->json($roadObservationTableService->complaintsIndex($request));
+    }
+
+    public function complaintsReport(Request $request, RoadObservationTableService $roadObservationTableService): BinaryFileResponse
+    {
+        $name = 'گزارش از رسیدگی به شکایات واکنش سریع ' . verta()->now()->format('Y-m-d H:i') . '.xlsx';
+        $data = $roadObservationTableService->complaintsIndex($request);
+        return Excel::download(new ComplaintsReport($data['data']), $name);
     }
 
     public function register(Request $request, RoadObserved $roadObserved, NikarayanService $nikarayanService): JsonResponse
@@ -142,8 +151,7 @@ class RoadObservationController extends Controller
 
     public function refer(ReferRequest $request, RoadObserved $roadObserved): JsonResponse
     {
-        RoadObservationHistory::query()->create([
-            'id' => $roadObserved->id,
+        $roadObserved->problemHistories()->create([
             'user_id' => auth()->user()->id,
             'action' => 'refer',
             'description' => $request->refer_description,
@@ -165,17 +173,18 @@ class RoadObservationController extends Controller
 
     public function referList(Request $request, RoadObserved $roadObserved): JsonResponse
     {
-        $data = RoadObservationHistory::query()
-            ->where('id', '=', $roadObserved->id)
-            ->where('action', '=', 'refer')
-            ->get();
+        $referList = [];
+        $data = $roadObserved->problemHistories()->where('action', '=', 'refer')->get();
+
         foreach ($data as $key => $value) {
-            $data[$key]->from_edareh = EdarateShahri::find($value->from_edareh)->name_fa;
-            $data[$key]->to_edareh = EdarateShahri::find($value->to_edareh)->name_fa;
-            $user = User::find($value->user_id);
-            $data[$key]->user = $user->first_name . ' ' . $user->last_name;
+            $referList[$key]['from_edareh'] = EdarateShahri::query()->find($value->from_edareh)->name_fa;
+            $referList[$key]['to_edareh'] = EdarateShahri::query()->find($value->to_edareh)->name_fa;
+            $referList[$key]['from_province'] = Province::query()->find($value->from_province)->name_fa;
+            $referList[$key]['to_province'] = Province::query()->find($value->to_province)->name_fa;
+            $user = User::query()->find($value->user_id);
+            $referList[$key]['user'] = $user->first_name . ' ' . $user->last_name;
         }
-        return $this->successResponse($data);
+        return $this->successResponse($referList);
     }
 
     public function restore(RestoreRequest $request, RoadObserved $roadObserved): JsonResponse
@@ -200,8 +209,7 @@ class RoadObservationController extends Controller
             'status_fa' => null,
         ]);
 
-        RoadObservationHistory::query()->create([
-            'id' => $roadObserved->id,
+        $roadObserved->problemHistories()->create([
             'user_id' => auth()->user()->id,
             'action' => 'restore',
             'description' => $request->restore_description,
diff --git a/app/Services/Cartables/RoadObservationTableService.php b/app/Services/Cartables/RoadObservationTableService.php
index eac2e585..0f733d94 100644
--- a/app/Services/Cartables/RoadObservationTableService.php
+++ b/app/Services/Cartables/RoadObservationTableService.php
@@ -26,7 +26,8 @@ class RoadObservationTableService
 
         if ($user->hasPermissionTo('supervise-fast-react')) {
             $query = RoadObserved::query()->leftjoin('edarate_shahri', 'road_observeds.edarate_shahri_id', 'edarate_shahri.id')
-                ->whereNotNull('road_observeds.status');
+                ->whereNotNull('road_observeds.status')
+                ->select($fields);
         }
         elseif ($user->hasPermissionTo('supervise-fast-react-province'))
         {
@@ -37,7 +38,8 @@ class RoadObservationTableService
 
             $query = RoadObserved::query()->leftjoin('edarate_shahri', 'road_observeds.edarate_shahri_id', 'edarate_shahri.id')
                 ->where('road_observeds.province_id', $user->province_id)
-                ->whereNotNull('road_observeds.status');
+                ->whereNotNull('road_observeds.status')
+                ->select($fields);
         }
 
         return DataTableFacade::run(
@@ -96,7 +98,10 @@ class RoadObservationTableService
         if ($user->hasPermissionTo('show-fast-react')) {
             $query = RoadObserved::query()->leftjoin('edarate_shahri', 'road_observeds.edarate_shahri_id', 'edarate_shahri.id')
                 ->where('rms_status', '=', 0)
-                ->whereNotNull('edarate_shahri_id');
+                ->whereNotNull('edarate_shahri_id')
+                ->selectRaw('fk_RegisteredEventMessage, road_observeds.id, Title, FeatureTypeTitle, MobileForSendEventSms,
+                road_observeds.created_at, rms_last_activity, rms_last_activity_fa, status, 
+                status_fa, supervisor_description, rms_description, province_fa, city_fa, Description, edarate_shahri.name_fa as edarate_shahri_name_fa, lat, lng');
         }
         elseif ($user->hasPermissionTo('show-fast-react-province')) {
 
@@ -106,8 +111,11 @@ class RoadObservationTableService
 
             $query = RoadObserved::query()->leftjoin('edarate_shahri', 'road_observeds.edarate_shahri_id', 'edarate_shahri.id')
                 ->where('rms_status', '=', 0)
-                ->whereNotNull('edarate_shahri_id')
-                ->where('road_observeds.province_id', '=', $user->province_id);
+                ->whereNotNull('road_observeds.province_id')
+                ->where('road_observeds.province_id', '=', $user->province_id)
+                ->selectRaw('fk_RegisteredEventMessage, road_observeds.id, Title, FeatureTypeTitle, MobileForSendEventSms,
+                road_observeds.created_at, rms_last_activity, rms_last_activity_fa, status, 
+                status_fa, supervisor_description, rms_description, province_fa, city_fa, Description, edarate_shahri.name_fa as edarate_shahri_name_fa, lat, lng');
 
         }
         elseif ($user->hasPermissionTo('show-fast-react-edarate-shahri')) {
@@ -119,7 +127,10 @@ class RoadObservationTableService
             $query = RoadObserved::query()->leftjoin('edarate_shahri', 'road_observeds.edarate_shahri_id', 'edarate_shahri.id')
                 ->where('rms_status', '=', 0)
                 ->whereNotNull('edarate_shahri_id')
-                ->where('edarate_shahri_id', '=', $user->edarate_shahri_id);
+                ->where('edarate_shahri_id', '=', $user->edarate_shahri_id)
+                ->selectRaw('fk_RegisteredEventMessage, road_observeds.id, Title, FeatureTypeTitle, MobileForSendEventSms,
+                road_observeds.created_at, rms_last_activity, rms_last_activity_fa, status, 
+                status_fa, supervisor_description, rms_description, province_fa, city_fa, Description, edarate_shahri.name_fa as edarate_shahri_name_fa, lat, lng');
 
         }
 
diff --git a/app/Services/Cartables/RoadPatrolTableService.php b/app/Services/Cartables/RoadPatrolTableService.php
index c6f38395..d43a45d7 100644
--- a/app/Services/Cartables/RoadPatrolTableService.php
+++ b/app/Services/Cartables/RoadPatrolTableService.php
@@ -21,7 +21,7 @@ class RoadPatrolTableService
             $query = RoadPatrol::query()
                 ->select([
                     'province_fa', 'province_id', 'id', 'edare_id', 'edare_name', 'start_time', 'end_time', 'created_at', 'description',
-                    'distance', 'vehicle_runtime', 'fuel_consumption', 'stop_points,'
+                    'distance', 'vehicle_runtime', 'fuel_consumption', 'stop_points'
                 ])
                 ->when($loadRelations, fn ($query) => $query->with(['rahdaran:id,name,code', 'cmmsMachines:id,machine_code,car_name,plak_number']));
         }
@@ -32,7 +32,7 @@ class RoadPatrolTableService
             $query = RoadPatrol::query()
                 ->select([
                     'province_fa', 'province_id', 'id', 'edare_id', 'edare_name', 'start_time', 'end_time', 'created_at', 'description',
-                    'distance', 'vehicle_runtime', 'fuel_consumption', 'stop_points,'
+                    'distance', 'vehicle_runtime', 'fuel_consumption', 'stop_points'
                 ])
                 ->where('province_id', '=', $user->province_id)
                 ->when($loadRelations, fn ($query) => $query->with(['rahdaran:id,name,code', 'cmmsMachines:id,machine_code,car_name,plak_number']));
@@ -55,7 +55,7 @@ class RoadPatrolTableService
         $query = RoadPatrol::query()
             ->select([
                 'province_fa', 'province_id', 'id', 'edare_id', 'edare_name', 'start_time', 'end_time', 'created_at', 'description',
-                'distance', 'vehicle_runtime', 'fuel_consumption', 'stop_points,'
+                'distance', 'vehicle_runtime', 'fuel_consumption', 'stop_points'
             ])
             ->where('operator_id', '=', auth()->user()->id)
             ->when($loadRelations, fn ($query) => $query->with(['rahdaran:id,name,code', 'cmmsMachines:id,machine_code,car_name,plak_number']));
diff --git a/resources/views/v3/Reports/RoadObservation/ComplaintsReport.blade.php b/resources/views/v3/Reports/RoadObservation/ComplaintsReport.blade.php
new file mode 100644
index 00000000..e2d061ba
--- /dev/null
+++ b/resources/views/v3/Reports/RoadObservation/ComplaintsReport.blade.php
@@ -0,0 +1,93 @@
+<!DOCTYPE html>
+<html lang="en">
+
+<head>
+    <meta charset="UTF-8">
+    <meta http-equiv="X-UA-Compatible" content="IE=edge">
+    <meta name="viewport" content="width=device-width, initial-scale=1.0">
+    <title>گزارش واکنش سریع</title>
+
+    <style>
+        table,
+        th,
+        td {
+            border: 1px solid black;
+        }
+    </style>
+</head>
+
+<body dir="rtl" style="text-align: center;">
+
+<table>
+    <thead>
+    <tr>
+        <th colspan="9"
+            style="background-color: #DAEEF3;text-align: center;border-right: 1px solid black;font-weight:bolder;">
+            تاریخ دریافت گزارش: {{ verta()->now()->format('Y/m/d H:i') }}
+        </th>
+    </tr>
+    <tr>
+        <th colspan="9"
+            style="background-color: #DAEEF3;text-align: center;border-right:1px solid black;font-weight:bolder;">
+        </th>
+    </tr>
+    <tr>
+        <th colspan="9"
+            style="background-color: #DAEEF3;text-align: center;border-right:1px solid black;font-weight:bolder;font-size: 13px;">
+                گزارش رسیدگی به شکایات واکنش سریع
+        </th>
+    </tr>
+    <tr>
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">کد
+            سوانح</th>
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">
+            استان
+        </th>
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">
+            ادارات شهری
+        </th>
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">
+            موضوع گزارش
+        </th>
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">
+            نوع گزارش</th>
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">
+            توضیح گزارش</th>
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">
+            موقعیت مکانی</th>
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">
+            شماره تماس گیرنده</th>
+
+        <th rowspan="1"
+            style="text-align: center;border: 1px solid black;background-color: #EBF1DE;font-weight: bold;">
+            تاریخ ثبت گزارش</th>
+
+    </tr>
+    </thead>
+
+    <tbody>
+    @foreach ($data as $item)
+        <tr>
+            <td style="border: 1px solid black;text-align: center;">{{ $item['fk_RegisteredEventMessage'] ?? '-' }}</td>
+            <td style="border: 1px solid black;text-align: center;">{{ $item['province_fa'] ?? '-' }}</td>
+            <td style="border: 1px solid black;text-align: center;">{{ $item['edarate_shahri_name_fa'] ?? '-' }}</td>
+            <td style="border: 1px solid black;text-align: center;">{{ $item['Title'] ?? '-' }}</td>
+            <td style="border: 1px solid black;text-align: center;">{{ $item['FeatureTypeTitle'] ?? '-' }}</td>
+            <td style="border: 1px solid black;text-align: center;">{{ $item['Description'] ?? '-' }}</td>
+            <td style="border: 1px solid black;text-align: center;">{{ isset($item['lat']) && isset($item['lng']) ? $item['lat'] . ' ' . $item['lng'] : '-' }}</td>
+            <td style="border: 1px solid black;text-align: center;">{{ $item['MobileForSendEventSms'] ?? '-' }}</td>
+            <td style="border: 1px solid black;text-align: center;">{{ $item['created_at'] ? verta($item['created_at'])->format('Y/n/j H:i:s') : '-' }}</td>
+        </tr>
+    @endforeach
+    </tbody>
+</table>
+</body>
+</html>
diff --git a/routes/v3.php b/routes/v3.php
index 86e0c5fc..b498fc9b 100644
--- a/routes/v3.php
+++ b/routes/v3.php
@@ -298,4 +298,5 @@ Route::prefix('road_observations')
         Route::post('/restore/{roadObserved}', 'restore')
             ->middleware('permission:restore-fast-react')
             ->name('restore');
+        Route::get('/complaints_report', 'complaintsReport')->name('complaintsReport');
     });