diff --git a/Dockerfile b/Dockerfile
index f3c4890..8c14e99 100644
--- a/Dockerfile
+++ b/Dockerfile
@@ -19,10 +19,10 @@ RUN apk update && apk add --no-cache \
     && docker-php-ext-install pdo_pgsql pdo_mysql gd zip
 
 # Set the working directory
-WORKDIR /var/www/laravel
+WORKDIR /var/www/crm/backend
 COPY . .
 
-RUN chmod -R 777 /var/www/laravel/storage /var/www/laravel/bootstrap/cache
+RUN chmod -R 777 /var/www/crm/backend/storage /var/www/crm/backend/bootstrap/cache
 
 # Install Composer
 COPY --from=composer:latest /usr/bin/composer /usr/bin/composer
diff --git a/app/Http/Controllers/Admin/UserManagementController.php b/app/Http/Controllers/Admin/UserManagementController.php
index 55d639c..077cb55 100644
--- a/app/Http/Controllers/Admin/UserManagementController.php
+++ b/app/Http/Controllers/Admin/UserManagementController.php
@@ -27,8 +27,8 @@ class UserManagementController extends Controller
             User::query()->where('username', "<>", "witel"),
             $request,
             allowedFilters: array('id', 'full_name', 'username', 'province_id', 'phone_number', 'national_id', 'telephone_id'),
-            allowedSortings: array('id', 'full_name', 'username', 'province_id', 'phone_number', 'national_id', 'telephone_id'),
-            allowedRelations: array('roles:id,name_fa')
+            allowedRelations: array('roles:id,name_fa'),
+            allowedSortings: array('id', 'full_name', 'username', 'province_id', 'phone_number', 'national_id', 'telephone_id')
         );
 
         return response()->json($data);
diff --git a/app/Http/Controllers/CallController.php b/app/Http/Controllers/CallController.php
index 6cf67ba..97580c2 100644
--- a/app/Http/Controllers/CallController.php
+++ b/app/Http/Controllers/CallController.php
@@ -123,7 +123,7 @@ class CallController extends Controller
         $size = $request->size ?? config('global_variables.MAX_RECORDS_COUNT');
 
         $calls_data = Call::query()
-            ->when($phone_number, fn($query, $phone_number) => $query->where('phone_number', '=', $phone_number))
+            ->when($phone_number, fn($query, $phone_number) => $query->where('caller_phone_number', '=', $phone_number))
             ->orderBy('created_at', 'DESC')
             ->limit($size)
             ->get();
diff --git a/app/Http/Controllers/ProfileController.php b/app/Http/Controllers/ProfileController.php
index 05b8c08..a2a7b75 100644
--- a/app/Http/Controllers/ProfileController.php
+++ b/app/Http/Controllers/ProfileController.php
@@ -52,7 +52,7 @@ class ProfileController extends Controller
     public function online(Request $request): JsonResponse
     {
         User::query()
-            ->firstWhere('telephone_id', '=', $request->telephone_id)
+            ->Where('telephone_id', '=', $request->telephone_id)
             ->update(['is_online' => true,]);
 
         return $this->successResponse();
diff --git a/app/Http/Controllers/ProvinceDashboard/OperatorDialogues/SupervisorController.php b/app/Http/Controllers/ProvinceDashboard/OperatorDialogues/SupervisorController.php
index c3cdace..946bed1 100644
--- a/app/Http/Controllers/ProvinceDashboard/OperatorDialogues/SupervisorController.php
+++ b/app/Http/Controllers/ProvinceDashboard/OperatorDialogues/SupervisorController.php
@@ -22,14 +22,22 @@ class SupervisorController extends Controller
         return response()->json($dataTableService->index($request));
     }
 
-    public function rate(RateRequest $request,OperatorDialogue $operatorDialogue): JsonResponse
+    public function rate(RateRequest $request): JsonResponse
     {
-        $operatorDialogue->update([
-            'supervisor_id' => auth()->user()->id,
-            'is_good' => $request->is_good,
-            'is_listen' => true,
-            'description' => $request->description,
-            ]);
+        OperatorDialogue::query()->updateOrCreate(
+            [
+                $request->cdr_unique_id
+            ],
+            [
+                'cdr_unique_id' => $request->cdr_unique_id,
+                'date' => $request->date,
+                'supervisor_id' => auth()->user()->id,
+                'is_good' => $request->is_good,
+                'is_listen' => true,
+                'description' => $request->description,
+            ]
+        );
+
         return $this->successResponse();
     }
 
diff --git a/app/Http/Requests/ProvinceDashboard/OperatorDialogs/RateRequest.php b/app/Http/Requests/ProvinceDashboard/OperatorDialogs/RateRequest.php
index f5150a1..1d7d447 100644
--- a/app/Http/Requests/ProvinceDashboard/OperatorDialogs/RateRequest.php
+++ b/app/Http/Requests/ProvinceDashboard/OperatorDialogs/RateRequest.php
@@ -22,6 +22,7 @@ class RateRequest extends FormRequest
     public function rules(): array
     {
         return [
+            'cdr_unique_id' => 'required|string',
             'is_good' => 'required|in:0,1',
             'description' => 'string',
         ];
diff --git a/app/Services/Dashboard/Province/OperatorDialogues/DataTableService.php b/app/Services/Dashboard/Province/OperatorDialogues/DataTableService.php
index 4354160..d844d42 100644
--- a/app/Services/Dashboard/Province/OperatorDialogues/DataTableService.php
+++ b/app/Services/Dashboard/Province/OperatorDialogues/DataTableService.php
@@ -12,7 +12,7 @@ class DataTableService
     public function index(Request $request)
     {
         $query = DB::table('asteriskcdrdb.cdr')
-            ->leftJoin('crm_db.operator_dialogues', 'asteriskcdrdb.cdr.uniqueid', '=', 'crm_db.operator_dialogues.cdr_unique_id')
+            ->leftJoin('roaddb.operator_dialogues', 'asteriskcdrdb.cdr.uniqueid', '=', 'roaddb.operator_dialogues.cdr_unique_id')
             ->where('dst', '<>', '')
             ->where('lastapp', '=', 'Dial')
             ->where('duration', '>', 0)
diff --git a/app/Services/Dashboard/Province/ReportService.php b/app/Services/Dashboard/Province/ReportService.php
index bd804d6..bba6ddd 100644
--- a/app/Services/Dashboard/Province/ReportService.php
+++ b/app/Services/Dashboard/Province/ReportService.php
@@ -4,11 +4,12 @@ namespace App\Services\Dashboard\Province;
 
 use App\Facades\DataTable\DataTableFacade;
 use Illuminate\Http\Request;
+use Illuminate\Support\Collection;
 use Illuminate\Support\Facades\DB;
 
 class ReportService
 {
-    public function cumulative(Request $request)
+    public function cumulative(Request $request): Collection
     {
         $query = DB::table('asteriskcdrdb.cdr')
             ->selectRaw("
@@ -23,13 +24,9 @@ class ReportService
                 COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 AND billsec > 9 THEN 1 END) AS b10,
                 COUNT(CASE WHEN lastapp = 'Busy' THEN 1 END) AS dnd,
                 COUNT(CASE WHEN dst BETWEEN 502 AND 599 THEN 1 END) AS trans,
-                COUNT(CASE WHEN disposition <> 'BUSY' AND dst BETWEEN 101 AND 105 THEN 1 END) AS all,
+                COUNT(CASE WHEN disposition <> 'BUSY' AND dst BETWEEN 101 AND 105 THEN 1 END) AS all_calls,
                 AVG(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' THEN billsec END) AS avg
-            ");
-//            ->whereBetween('calldate', [$from, $to]) // use Carbon or date strings
-//            ->groupBy(DB::raw('DATE(calldate)'))
-//            ->orderByDesc(DB::raw('DATE(calldate)'))
-//            ->get();
+            ")->groupByRaw('DATE(calldate)');
 
         $data = DataTableFacade::run(
             $query,
@@ -38,6 +35,9 @@ class ReportService
             allowedSortings: ['*'],
             allowedGroupBy: ['d']
         );
+
+        $data = collect($data);
+
         $totals = [
             'd'     => 'TOTAL',
             'total' => $data->sum('total'),
@@ -66,8 +66,6 @@ class ReportService
                 COUNT(CASE WHEN is_listen = 1 THEN 1 END) AS l,
                 COUNT(CASE WHEN is_listen = 0 THEN 1 END) AS nl
             ');
-//            ->whereBetween('date', [$date_from, $date_to])
-//            ->first();
 
         return DataTableFacade::run(
             $query,
@@ -81,57 +79,33 @@ class ReportService
     {
         $query = DB::table('asteriskcdrdb.cdr')
             ->where('recordingfile', '<>', '');
-//            ->whereBetween('calldate', ["$date_from $time_from", "$date_to $time_to"])
-//            ->when($cid, function ($query, $cid) {
-//                return $query->where('src', 'like', "%{$cid}%");
-//            })
-//            ->when($c_op, function ($query, $c_op) {
-//                return $query->where('dst', $c_op);
-//            }, function ($query) {
-//                return $query->whereBetween('dst', [100, 110]);
-//            })
-//            ->orderByDesc('calldate');
 
         return DataTableFacade::run(
             $query,
             $request,
             allowedFilters: ['*'],
             allowedSortings: ['*'],
+            allowedSelects: ['calldate', 'src', 'dst', 'disposition', 'duration']
         );
     }
 
     public function operatorPerformanceDaily(Request $request)
     {
-        $query = DB::table('asteriskcdrdb.cdr')
+        $query = DB::table(DB::raw("(SELECT *, CAST(dst AS UNSIGNED) AS dst_num FROM asteriskcdrdb.cdr) AS cdr"))
             ->selectRaw("
-                *
-                (all - (ok + nok)) AS fail
-                FROM (
-                    SELECT
-                        DATE(calldate) AS d,
-                        dst,
-                        COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 THEN 1 END) AS ok,
-                        COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'NO ANSWER' AND dst BETWEEN 101 AND 104 AND duration > 14 THEN 1 END) AS nok,
-                        COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 AND billsec > 9 THEN 1 END) AS b10,
-                        COUNT(CASE WHEN lastapp = 'Busy' THEN 1 END) AS dnd,
-                        COUNT(CASE WHEN dst BETWEEN 502 AND 599 THEN 1 END) AS trans,
-                        COUNT(CASE WHEN disposition <> 'BUSY' AND dst BETWEEN 101 AND 105 THEN 1 END) AS all
-                    FROM asteriskcdrdb.cdr
-                    WHERE dst BETWEEN 101 AND 105
-                    GROUP BY d, dst
-                    ORDER BY d, dst
-                );
-            ");
-//            ->whereBetween('calldate', ["$date_from $time_from", "$date_to $time_to"])
-//            ->when($cid, function ($query, $cid) {
-//                return $query->where('src', 'like', "%{$cid}%");
-//            })
-//            ->when($c_op, function ($query, $c_op) {
-//                return $query->where('dst', $c_op);
-//            }, function ($query) {
-//                return $query->whereBetween('dst', [100, 110]);
-//            })
-//            ->orderByDesc('calldate');
+                DATE(calldate) AS d,
+                dst,
+                COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst_num BETWEEN 1 AND 104 THEN 1 END) AS ok,
+                COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'NO ANSWER' AND dst_num BETWEEN 1 AND 104 AND duration > 14 THEN 1 END) AS nok,
+                COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst_num BETWEEN 1 AND 104 AND billsec > 9 THEN 1 END) AS b10,
+                COUNT(CASE WHEN lastapp = 'Busy' THEN 1 END) AS dnd,
+                COUNT(CASE WHEN dst_num BETWEEN 502 AND 599 THEN 1 END) AS trans,
+                COUNT(CASE WHEN disposition <> 'BUSY' AND dst_num BETWEEN 1 AND 105 THEN 1 END) AS total_calls
+            ")
+            ->whereBetween('dst_num', [1, 105])
+            ->groupBy(DB::raw('DATE(calldate)'), 'dst')
+            ->orderBy(DB::raw('DATE(calldate)'))
+            ->orderBy('dst');
 
         return DataTableFacade::run(
             $query,
@@ -143,25 +117,21 @@ class ReportService
 
     public function operatorPerformanceTotal(Request $request)
     {
-        $query = DB::table('asteriskcdrdb.cdr')
+        $query = DB::table(DB::raw("(SELECT *, CAST(dst AS UNSIGNED) AS dst_num FROM asteriskcdrdb.cdr) AS cdr"))
             ->selectRaw("
-                *
-                (all - (ok + nok)) AS fail
-                FROM (
-                    SELECT
-                        DATE(calldate) AS d,
-                        dst,
-                        COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 THEN 1 END) AS ok,
-                        COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'NO ANSWER' AND dst BETWEEN 101 AND 104 AND duration > 14 THEN 1 END) AS nok,
-                        COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 AND billsec > 9 THEN 1 END) AS b10,
-                        COUNT(CASE WHEN lastapp = 'Busy' THEN 1 END) AS dnd,
-                        COUNT(CASE WHEN dst BETWEEN 502 AND 599 THEN 1 END) AS trans,
-                        COUNT(CASE WHEN disposition <> 'BUSY' AND dst BETWEEN 101 AND 105 THEN 1 END) AS all
-                    FROM asteriskcdrdb.cdr
-                    WHERE dst BETWEEN 101 AND 105
-                    GROUP BY dst
-                    ORDER BY dst);
-            ");
+                DATE(calldate) AS d,
+                dst,
+                COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst_num BETWEEN 1 AND 104 THEN 1 END) AS ok,
+                COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'NO ANSWER' AND dst_num BETWEEN 1 AND 104 AND duration > 14 THEN 1 END) AS nok,
+                COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst_num BETWEEN 1 AND 104 AND billsec > 9 THEN 1 END) AS b10,
+                COUNT(CASE WHEN lastapp = 'Busy' THEN 1 END) AS dnd,
+                COUNT(CASE WHEN dst_num BETWEEN 502 AND 599 THEN 1 END) AS trans,
+                COUNT(CASE WHEN disposition <> 'BUSY' AND dst_num BETWEEN 1 AND 105 THEN 1 END) AS total_calls
+            ")
+            ->whereBetween('dst_num', [1, 105])
+            ->groupBy('dst')
+            ->orderBy(DB::raw('DATE(calldate)'))
+            ->orderBy('dst');
 
         return DataTableFacade::run(
             $query,
diff --git a/database/migrations/2025_08_02_110555_create_operator_dialogues_table.php b/database/migrations/2025_08_02_110555_create_operator_dialogues_table.php
index 2a37667..61fe9ce 100644
--- a/database/migrations/2025_08_02_110555_create_operator_dialogues_table.php
+++ b/database/migrations/2025_08_02_110555_create_operator_dialogues_table.php
@@ -13,7 +13,7 @@ return new class extends Migration
     {
         Schema::create('operator_dialogues', function (Blueprint $table) {
             $table->id();
-            $table->string('cdr_unique_id');
+            $table->string('cdr_unique_id', 32)->collation('utf8mb4_general_ci');
             $table->dateTime('date');
             $table->foreignId('supervisor_id')->constrained('users');
             $table->boolean('is_listen')->default(false);
diff --git a/database/seeders/PermissionSeeder.php b/database/seeders/PermissionSeeder.php
index 738fece..0a40f64 100644
--- a/database/seeders/PermissionSeeder.php
+++ b/database/seeders/PermissionSeeder.php
@@ -37,8 +37,15 @@ class PermissionSeeder extends Seeder
                 'guard_name' => 'api',
                 'created_at' => now(),
                 'updated_at' => now()
+            ],
+            [
+                'id' => 4,
+                'name' => 'teleport_to_province',
+                'name_fa' => 'انتقال به استان ها',
+                'guard_name' => 'api',
+                'created_at' => now(),
+                'updated_at' => now()
             ]
         ]);
-
     }
 }
diff --git a/routes/api.php b/routes/api.php
index 0c62851..c68579a 100644
--- a/routes/api.php
+++ b/routes/api.php
@@ -15,6 +15,7 @@ use App\Http\Controllers\ProfileController;
 use App\Http\Controllers\ProvinceController;
 use App\Http\Controllers\ProvinceDashboard\ReportController;
 use App\Http\Controllers\ProvinceDashboard\VerifyAuthenticationController;
+use App\Http\Middleware\SuperAdminCheck;
 use Illuminate\Http\Request;
 use Illuminate\Support\Facades\Route;