diff --git a/app/Services/Dashboard/Province/ReportService.php b/app/Services/Dashboard/Province/ReportService.php
index 139bc62..14478a2 100644
--- a/app/Services/Dashboard/Province/ReportService.php
+++ b/app/Services/Dashboard/Province/ReportService.php
@@ -26,6 +26,13 @@ class ReportService
                 COUNT(CASE WHEN dst BETWEEN 502 AND 599 THEN 1 END) AS trans,
                 COUNT(CASE WHEN disposition <> 'BUSY' AND dst BETWEEN 101 AND 105 THEN 1 END) AS all_calls,
                 AVG(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' THEN billsec END) AS avg
+                (
+                    COUNT(CASE WHEN disposition <> 'BUSY' AND dst BETWEEN 101 AND 105 THEN 1 END)
+                    - (
+                        COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 THEN 1 END)
+                        + COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'NO ANSWER' AND dst BETWEEN 101 AND 104 AND duration > 14 THEN 1 END)
+                      )
+                ) AS fail,
             ")->groupByRaw('DATE(calldate)');
 
         $data = DataTableFacade::run(
@@ -90,20 +97,39 @@ class ReportService
 
     public function operatorPerformanceDaily(Request $request)
     {
-        $query = DB::table(DB::raw("(SELECT *, CAST(dst AS UNSIGNED) AS dst_num FROM asteriskcdrdb.cdr) AS cdr"))
+        $query = DB::table('asteriskcdrdb.cdr')
             ->selectRaw("
-                DATE(calldate) AS d,
+                DATE(calldate) as d,
                 dst,
-                COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst_num BETWEEN 1 AND 104 THEN 1 END) AS ok,
-                COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'NO ANSWER' AND dst_num BETWEEN 1 AND 104 AND duration > 14 THEN 1 END) AS nok,
-                COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst_num BETWEEN 1 AND 104 AND billsec > 9 THEN 1 END) AS b10,
+                COUNT(CASE WHEN dcontext = 'from-internal'
+                           AND disposition = 'ANSWERED'
+                           AND dst > 100 AND dst < 105 THEN 1 END) AS ok,
+                COUNT(CASE WHEN dcontext = 'from-internal'
+                           AND disposition = 'NO ANSWER'
+                           AND dst > 100 AND dst < 105
+                           AND duration > 14 THEN 1 END) AS nok,
+                COUNT(CASE WHEN dcontext = 'from-internal'
+                           AND disposition = 'ANSWERED'
+                           AND dst > 100 AND dst < 105
+                           AND billsec > 9 THEN 1 END) AS b10,
                 COUNT(CASE WHEN lastapp = 'Busy' THEN 1 END) AS dnd,
-                COUNT(CASE WHEN dst_num BETWEEN 502 AND 599 THEN 1 END) AS trans,
-                COUNT(CASE WHEN disposition <> 'BUSY' AND dst_num BETWEEN 1 AND 105 THEN 1 END) AS total_calls
+                COUNT(CASE WHEN dst > 501 AND dst < 600 THEN 1 END) AS trans,
+                COUNT(CASE WHEN disposition <> 'BUSY'
+                           AND dst BETWEEN 101 AND 105 THEN 1 END) AS total,
+                (COUNT(CASE WHEN disposition <> 'BUSY'
+                            AND dst BETWEEN 101 AND 105 THEN 1 END)
+                 - (COUNT(CASE WHEN dcontext = 'from-internal'
+                               AND disposition = 'ANSWERED'
+                               AND dst > 100 AND dst < 105 THEN 1 END)
+                    + COUNT(CASE WHEN dcontext = 'from-internal'
+                                 AND disposition = 'NO ANSWER'
+                                 AND dst > 100 AND dst < 105
+                                 AND duration > 14 THEN 1 END)
+                   )
+                ) AS fail
             ")
-            ->whereBetween('dst_num', [1, 105])
-            ->groupBy(DB::raw('DATE(calldate)'), 'dst')
-            ->orderBy(DB::raw('DATE(calldate)'))
+            ->whereBetween('dst', [1, 104]) // dst>100 AND dst<105
+            ->groupBy('dst', DB::raw('DATE(calldate)'))
             ->orderBy('dst');
 
         return DataTableFacade::run(
@@ -116,18 +142,37 @@ class ReportService
 
     public function operatorPerformanceTotal(Request $request)
     {
-        $query = DB::table(DB::raw("(SELECT *, CAST(dst AS UNSIGNED) AS dst_num FROM asteriskcdrdb.cdr) AS cdr"))
+        $query = DB::table('asteriskcdrdb.cdr')
             ->selectRaw("
-                DATE(calldate) AS d,
                 dst,
-                COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst_num BETWEEN 1 AND 104 THEN 1 END) AS ok,
-                COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'NO ANSWER' AND dst_num BETWEEN 1 AND 104 AND duration > 14 THEN 1 END) AS nok,
-                COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst_num BETWEEN 1 AND 104 AND billsec > 9 THEN 1 END) AS b10,
+                COUNT(CASE WHEN dcontext = 'from-internal'
+                           AND disposition = 'ANSWERED'
+                           AND dst > 100 AND dst < 105 THEN 1 END) AS ok,
+                COUNT(CASE WHEN dcontext = 'from-internal'
+                           AND disposition = 'NO ANSWER'
+                           AND dst > 100 AND dst < 105
+                           AND duration > 14 THEN 1 END) AS nok,
+                COUNT(CASE WHEN dcontext = 'from-internal'
+                           AND disposition = 'ANSWERED'
+                           AND dst > 100 AND dst < 105
+                           AND billsec > 9 THEN 1 END) AS b10,
                 COUNT(CASE WHEN lastapp = 'Busy' THEN 1 END) AS dnd,
-                COUNT(CASE WHEN dst_num BETWEEN 502 AND 599 THEN 1 END) AS trans,
-                COUNT(CASE WHEN disposition <> 'BUSY' AND dst_num BETWEEN 1 AND 105 THEN 1 END) AS total_calls
+                COUNT(CASE WHEN dst > 501 AND dst < 600 THEN 1 END) AS trans,
+                COUNT(CASE WHEN disposition <> 'BUSY'
+                           AND dst BETWEEN 101 AND 105 THEN 1 END) AS total,
+                (COUNT(CASE WHEN disposition <> 'BUSY'
+                            AND dst BETWEEN 101 AND 105 THEN 1 END)
+                 - (COUNT(CASE WHEN dcontext = 'from-internal'
+                               AND disposition = 'ANSWERED'
+                               AND dst > 100 AND dst < 105 THEN 1 END)
+                    + COUNT(CASE WHEN dcontext = 'from-internal'
+                                 AND disposition = 'NO ANSWER'
+                                 AND dst > 100 AND dst < 105
+                                 AND duration > 14 THEN 1 END)
+                   )
+                ) AS fail
             ")
-            ->whereBetween('dst_num', [1, 105])
+            ->whereBetween('dst', [1, 104])
             ->groupBy('dst')
             ->orderBy(DB::raw('DATE(calldate)'))
             ->orderBy('dst');