create performance for supervisor

This commit is contained in:
2025-08-10 14:57:53 +03:30
parent e6f84b3b6f
commit 47b4f12dfd
17 changed files with 264 additions and 104 deletions

View File

@@ -70,3 +70,4 @@ TRUSTED_IP="127.0.0.1"
NOTIFICATION_SERVER_URL= NOTIFICATION_SERVER_URL=
LOGIN_HASH_VALUE= LOGIN_HASH_VALUE=
SETAD_IP=

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@@ -0,0 +1,32 @@
<?php
namespace App\Console\Commands;
use App\Services\Commands\SendSupervisorCheckStatsReportService;
use Illuminate\Console\Command;
class SendSupervisorCheckStatsCommand extends Command
{
/**
* The name and signature of the console command.
*
* @var string
*/
protected $signature = 'app:send-supervisor-check-stats';
/**
* The console command description.
*
* @var string
*/
protected $description = 'gather all supervisor check stats report and send them to the center';
/**
* Execute the console command.
*/
public function handle(SendSupervisorCheckStatsReportService $service)
{
$service->execute();
$this->info('Done!');
}
}

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@@ -0,0 +1,41 @@
<?php
namespace App\Http\Controllers\HeadquartersDashboard;
use App\Facades\DataTable\DataTableFacade;
use App\Http\Controllers\Controller;
use Illuminate\Http\JsonResponse;
use Illuminate\Http\Request;
use Illuminate\Support\Facades\DB;
class CumulativeSupervisorPerformanceStatsController extends Controller
{
public function index(Request $request): JsonResponse
{
$query = DB::table('expert_performances')->selectRaw("
province_id,
province_name,
SUM(calls) AS total,
SUM(reviews) AS reviews,
SUM(good) AS good,
SUM(bad) AS bad
")
->groupBy('province_id', 'province_name')
->unionAll(DB::table('expert_performances')->selectRaw("
0 as province_id,
'کشوری' as province_name,
SUM(calls) AS total,
SUM(reviews) AS reviews,
SUM(good) AS good,
SUM(bad) AS bad
"));
return response()->json(
DataTableFacade::run(
$query,
$request,
allowedFilters: ['*'],
allowedSortings: ['*'])
);
}
}

View File

@@ -10,7 +10,7 @@ use Illuminate\Support\Facades\Hash;
class LoginToProvinceController extends Controller class LoginToProvinceController extends Controller
{ {
public function loginToProvince(Request $request) public function authenticate(Request $request)
{ {
$province_ip = Province::query() $province_ip = Province::query()
->Where('id', '=', $request->province_id) ->Where('id', '=', $request->province_id)

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@@ -9,21 +9,17 @@ use Illuminate\Http\Request;
use Illuminate\Support\Facades\Auth; use Illuminate\Support\Facades\Auth;
use Illuminate\Support\Facades\Hash; use Illuminate\Support\Facades\Hash;
class CheckSetadController extends Controller class VerifyAuthenticationController extends Controller
{ {
use ApiResponse; use ApiResponse;
public function verifyToken(Request $request) public function login(Request $request)
{ {
if (!Hash::check(config('globalVariables.LOGIN_HASH_VALUE'), $request->token)) { if (!Hash::check(config('globalVariables.LOGIN_HASH_VALUE'), $request->token)) {
return $this->errorResponse('Invalid token'); return $this->errorResponse('Invalid token');
} }
$user = User::query()->find($request->user_id); $user = User::query()->findOrFail($request->user_id);
if (!$user) {
return $this->errorResponse('User not found');
}
Auth::login($user); Auth::login($user);

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@@ -11,18 +11,14 @@ class VerifySetadIp
/** /**
* Handle an incoming request. * Handle an incoming request.
* *
* @param \Closure(\Illuminate\Http\Request): (\Symfony\Component\HttpFoundation\Response) $next * @param Closure(Request): (Response) $next
*/ */
public function handle(Request $request, Closure $next): Response public function handle(Request $request, Closure $next): Response
{ {
$masterServerIp = env('MASTER_SERVER_IP'); if ($request->ip() == config('globalVariables.SETAD_IP')) {
if (is_null($masterServerIp)) {
return response('Master server IP not configured.', 500);
}
if ($request->ip() !== $masterServerIp) {
return response('Unauthorized.', 401);
}
return $next($request); return $next($request);
} }
abort(Response::HTTP_FORBIDDEN);
}
} }

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@@ -1,12 +0,0 @@
<?php
namespace App\Models;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Model;
class ExpertPerformance extends Model
{
/** @use HasFactory<\Database\Factories\ExpertPerformanceFactory> */
use HasFactory;
}

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@@ -0,0 +1,15 @@
<?php
namespace App\Models;
use Database\Factories\SupervisorPerformanceFactory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Model;
class SupervisorPerformance extends Model
{
/** @use HasFactory<SupervisorPerformanceFactory> */
use HasFactory;
protected $guarded = [];
}

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@@ -0,0 +1,80 @@
<?php
namespace App\Services\Commands;
use Exception;
use Illuminate\Http\Client\ConnectionException;
use Illuminate\Http\Client\RequestException;
use Illuminate\Support\Facades\DB;
use Illuminate\Support\Facades\Http;
use Illuminate\Support\Facades\Log;
class SendSupervisorCheckStatsReportService
{
private string $url;
private string $channelName;
private string $provinceId;
private string $provinceName;
public function __construct()
{
$this->url = config('ProvinceInfo.center_ip');
$this->channelName = 'send_supervisor_check_stats_report';
$this->provinceId = config('ProvinceInfo.id');
$this->provinceName = config('ProvinceInfo.name');
}
/**
* @throws ConnectionException
* @throws RequestException
*/
public function execute(): void
{
try
{
$data = $this->prepare();
Http::post($this->url, $data)->throw();
Log::channel($this->channelName)->info(SendSupervisorCheckStatsReportService::class, [$this->provinceName, array_sum($data), 'successful']);
}
catch (Exception $e)
{
Log::channel($this->channelName)->error(SendSupervisorCheckStatsReportService::class, [$e->getMessage()]);
throw $e;
}
}
private function prepare(): array
{
$query = "
SELECT
{$this->provinceId} AS province_id,
'{$this->provinceName}' AS province_name,
od.date,
COUNT(*) AS reviews,
COUNT(CASE WHEN is_good = 1 THEN 1 END) AS good,
COUNT(CASE WHEN is_good = 0 THEN 1 END) AS bad,
COALESCE(cdr_data.calls, 0) AS calls
FROM (
SELECT date, is_good
FROM operator_dialogues
WHERE supervisor_id IS NOT NULL
AND create_at > NOW() - INTERVAL 3 DAY
) AS od
LEFT JOIN (
SELECT
DATE(calldate) AS d,
COUNT(CASE
WHEN dcontext = 'from-internal'
AND disposition = 'ANSWERED'
AND dst > 100 AND dst < 105
THEN 1 END) AS calls
FROM asteriskcdrdb.cdr
WHERE calldate > NOW() - INTERVAL 3 DAY
GROUP BY d
) AS cdr_data
ON od.date = cdr_data.d
GROUP BY od.date, cdr_data.calls
ORDER BY od.date DESC";
return DB::select($query);
}
}

View File

@@ -13,18 +13,18 @@ class ReportService
$query = DB::table('asteriskcdrdb.cdr') $query = DB::table('asteriskcdrdb.cdr')
->selectRaw(" ->selectRaw("
DATE(calldate) AS d, DATE(calldate) AS d,
COUNT(CASE WHEN (recordingfile = '' OR recordingfile LIKE 'q-%') THEN 1 END) AS c_all, COUNT(CASE WHEN (recordingfile = '' OR recordingfile LIKE 'q-%') THEN 1 END) AS total,
COUNT(CASE WHEN lastdata = 'IAX2/serverpeer/100' THEN 1 END) AS c_teh4, COUNT(CASE WHEN lastdata = 'IAX2/serverpeer/100' THEN 1 END) AS teh4,
COUNT(CASE WHEN lastdata = 'IAX2/242serverpeer/200' THEN 1 END) AS c_teh5, COUNT(CASE WHEN lastdata = 'IAX2/242serverpeer/200' THEN 1 END) AS teh5,
COUNT(CASE WHEN dst = '500' THEN 1 END) AS c_os4, COUNT(CASE WHEN dst = '500' THEN 1 END) AS os4,
COUNT(CASE WHEN dst = '600' THEN 1 END) AS c_os5, COUNT(CASE WHEN dst = '600' THEN 1 END) AS os5,
COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 THEN 1 END) AS c_ok, COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 THEN 1 END) AS ok,
COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'NO ANSWER' AND dst BETWEEN 101 AND 104 AND duration > 14 THEN 1 END) AS c_nok, COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'NO ANSWER' AND dst BETWEEN 101 AND 104 AND duration > 14 THEN 1 END) AS nok,
COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 AND billsec > 9 THEN 1 END) AS c_b10, COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 AND billsec > 9 THEN 1 END) AS b10,
COUNT(CASE WHEN lastapp = 'Busy' THEN 1 END) AS c_dnd, COUNT(CASE WHEN lastapp = 'Busy' THEN 1 END) AS dnd,
COUNT(CASE WHEN dst BETWEEN 502 AND 599 THEN 1 END) AS c_trans, COUNT(CASE WHEN dst BETWEEN 502 AND 599 THEN 1 END) AS trans,
COUNT(CASE WHEN disposition <> 'BUSY' AND dst BETWEEN 101 AND 105 THEN 1 END) AS ch_all, COUNT(CASE WHEN disposition <> 'BUSY' AND dst BETWEEN 101 AND 105 THEN 1 END) AS all,
AVG(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' THEN billsec END) AS c_avg AVG(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' THEN billsec END) AS avg
"); ");
// ->whereBetween('calldate', [$from, $to]) // use Carbon or date strings // ->whereBetween('calldate', [$from, $to]) // use Carbon or date strings
// ->groupBy(DB::raw('DATE(calldate)')) // ->groupBy(DB::raw('DATE(calldate)'))
@@ -44,8 +44,8 @@ class ReportService
{ {
$query = DB::table('people_messages') $query = DB::table('people_messages')
->selectRaw(' ->selectRaw('
COUNT(CASE WHEN is_listen = 1 THEN 1 END) AS c_l, COUNT(CASE WHEN is_listen = 1 THEN 1 END) AS l,
COUNT(CASE WHEN is_listen = 0 THEN 1 END) AS c_nl COUNT(CASE WHEN is_listen = 0 THEN 1 END) AS nl
'); ');
// ->whereBetween('date', [$date_from, $date_to]) // ->whereBetween('date', [$date_from, $date_to])
// ->first(); // ->first();
@@ -85,21 +85,20 @@ class ReportService
{ {
$query = DB::table('asteriskcdrdb.cdr') $query = DB::table('asteriskcdrdb.cdr')
->selectRaw(" ->selectRaw("
SELECT
* *
(ch_all - (c_ok + c_nok)) AS c_fail (all - (ok + nok)) AS fail
FROM ( FROM (
SELECT SELECT
DATE(calldate) AS d, DATE(calldate) AS d,
dst, dst,
COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 THEN 1 END) AS c_ok, COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 THEN 1 END) AS ok,
COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'NO ANSWER' AND dst BETWEEN 101 AND 104 AND duration > 14 THEN 1 END) AS c_nok, COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'NO ANSWER' AND dst BETWEEN 101 AND 104 AND duration > 14 THEN 1 END) AS nok,
COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 AND billsec > 9 THEN 1 END) AS c_b10, COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 AND billsec > 9 THEN 1 END) AS b10,
COUNT(CASE WHEN lastapp = 'Busy' THEN 1 END) AS c_dnd, COUNT(CASE WHEN lastapp = 'Busy' THEN 1 END) AS dnd,
COUNT(CASE WHEN dst BETWEEN 502 AND 599 THEN 1 END) AS c_trans, COUNT(CASE WHEN dst BETWEEN 502 AND 599 THEN 1 END) AS trans,
COUNT(CASE WHEN disposition <> 'BUSY' AND dst BETWEEN 101 AND 105 THEN 1 END) AS ch_all COUNT(CASE WHEN disposition <> 'BUSY' AND dst BETWEEN 101 AND 105 THEN 1 END) AS all
FROM asteriskcdrdb.cdr FROM asteriskcdrdb.cdr
WHERE dst BETWEEN 101 AND 105 AND calldate BETWEEN ? AND ? WHERE dst BETWEEN 101 AND 105
GROUP BY d, dst GROUP BY d, dst
ORDER BY d, dst ORDER BY d, dst
); );
@@ -127,24 +126,22 @@ class ReportService
{ {
$query = DB::table('asteriskcdrdb.cdr') $query = DB::table('asteriskcdrdb.cdr')
->selectRaw(" ->selectRaw("
SELECT
* *
(ch_all - (c_ok + c_nok)) AS c_fail (all - (ok + nok)) AS fail
FROM ( FROM (
SELECT SELECT
DATE(calldate) AS d, DATE(calldate) AS d,
dst, dst,
COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 THEN 1 END) AS c_ok, COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 THEN 1 END) AS ok,
COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'NO ANSWER' AND dst BETWEEN 101 AND 104 AND duration > 14 THEN 1 END) AS c_nok, COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'NO ANSWER' AND dst BETWEEN 101 AND 104 AND duration > 14 THEN 1 END) AS nok,
COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 AND billsec > 9 THEN 1 END) AS c_b10, COUNT(CASE WHEN dcontext = 'from-internal' AND disposition = 'ANSWERED' AND dst BETWEEN 101 AND 104 AND billsec > 9 THEN 1 END) AS b10,
COUNT(CASE WHEN lastapp = 'Busy' THEN 1 END) AS c_dnd, COUNT(CASE WHEN lastapp = 'Busy' THEN 1 END) AS dnd,
COUNT(CASE WHEN dst BETWEEN 502 AND 599 THEN 1 END) AS c_trans, COUNT(CASE WHEN dst BETWEEN 502 AND 599 THEN 1 END) AS trans,
COUNT(CASE WHEN disposition <> 'BUSY' AND dst BETWEEN 101 AND 105 THEN 1 END) AS ch_all COUNT(CASE WHEN disposition <> 'BUSY' AND dst BETWEEN 101 AND 105 THEN 1 END) AS all
FROM asteriskcdrdb.cdr FROM asteriskcdrdb.cdr
WHERE dst BETWEEN 101 AND 105 AND calldate BETWEEN ? AND ? WHERE dst BETWEEN 101 AND 105
GROUP dst GROUP BY dst
ORDER dst ORDER BY dst);
);
"); ");
return DataTableFacade::run( return DataTableFacade::run(

View File

@@ -4,4 +4,5 @@ return [
'TRUSTED_IP' => explode(',', env("TRUSTED_IP", '127.0.0.1')), 'TRUSTED_IP' => explode(',', env("TRUSTED_IP", '127.0.0.1')),
'NOTIFICATION_SERVER_URL' => env('NOTIFICATION_SERVER_URL', '127.0.0.1'), 'NOTIFICATION_SERVER_URL' => env('NOTIFICATION_SERVER_URL', '127.0.0.1'),
'LOGIN_HASH_VALUE' => env('LOGIN_HASH_VALUE'), 'LOGIN_HASH_VALUE' => env('LOGIN_HASH_VALUE'),
'SETAD_IP' => env('SETAD_IP'),
]; ];

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@@ -150,6 +150,11 @@ return [
'path' => storage_path('logs/send_system_message_stats_report.log'), 'path' => storage_path('logs/send_system_message_stats_report.log'),
'level' => 'debug', 'level' => 'debug',
], ],
],
'send_supervisor_check_stats_report' => [
'driver' => 'single',
'path' => storage_path('logs/send_supervisor_check_stats_report.log'),
'level' => 'debug',
],
],
]; ];

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@@ -5,9 +5,9 @@ namespace Database\Factories;
use Illuminate\Database\Eloquent\Factories\Factory; use Illuminate\Database\Eloquent\Factories\Factory;
/** /**
* @extends \Illuminate\Database\Eloquent\Factories\Factory<\App\Models\ExpertPerformance> * @extends \Illuminate\Database\Eloquent\Factories\Factory<\App\Models\SupervisorPerformance>
*/ */
class ExpertPerformanceFactory extends Factory class SupervisorPerformanceFactory extends Factory
{ {
/** /**
* Define the model's default state. * Define the model's default state.

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@@ -1,27 +0,0 @@
<?php
use Illuminate\Database\Migrations\Migration;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Support\Facades\Schema;
return new class extends Migration
{
/**
* Run the migrations.
*/
public function up(): void
{
Schema::create('expert_performances', function (Blueprint $table) {
$table->id();
$table->timestamps();
});
}
/**
* Reverse the migrations.
*/
public function down(): void
{
Schema::dropIfExists('expert_performances');
}
};

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@@ -0,0 +1,34 @@
<?php
use Illuminate\Database\Migrations\Migration;
use Illuminate\Database\Schema\Blueprint;
use Illuminate\Support\Facades\Schema;
return new class extends Migration
{
/**
* Run the migrations.
*/
public function up(): void
{
Schema::create('supervisor_performances', function (Blueprint $table) {
$table->id();
$table->date('date');
$table->foreignId('province_id')->constrained('provinces');
$table->string('province_name');
$table->integer('calls');
$table->integer('reviews');
$table->integer('good');
$table->integer('bad');
$table->timestamps();
});
}
/**
* Reverse the migrations.
*/
public function down(): void
{
Schema::dropIfExists('supervisor_performances');
}
};

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@@ -5,7 +5,7 @@ namespace Database\Seeders;
use Illuminate\Database\Console\Seeds\WithoutModelEvents; use Illuminate\Database\Console\Seeds\WithoutModelEvents;
use Illuminate\Database\Seeder; use Illuminate\Database\Seeder;
class ExpertPerformanceSeeder extends Seeder class SupervisorPerformanceSeeder extends Seeder
{ {
/** /**
* Run the database seeds. * Run the database seeds.

View File

@@ -13,7 +13,7 @@ use App\Http\Controllers\HeadquartersDashboard\CumulativeCentersStatsController;
use App\Http\Controllers\HeadquartersDashboard\CumulativeKeypressStatsController; use App\Http\Controllers\HeadquartersDashboard\CumulativeKeypressStatsController;
use App\Http\Controllers\HeadquartersDashboard\CumulativeMessageRatingStatsController; use App\Http\Controllers\HeadquartersDashboard\CumulativeMessageRatingStatsController;
use App\Http\Controllers\HeadquartersDashboard\CumulativeVoiceRatingStatsController; use App\Http\Controllers\HeadquartersDashboard\CumulativeVoiceRatingStatsController;
use App\Http\Controllers\ProvinceDashboard\CheckSetadController; use App\Http\Controllers\ProvinceDashboard\VerifyAuthenticationController;
use App\Http\Middleware\SuperAdminCheck; use App\Http\Middleware\SuperAdminCheck;
use Illuminate\Support\Facades\Route; use Illuminate\Support\Facades\Route;
@@ -203,19 +203,20 @@ Route::prefix('server')->group(function () {
Route::get('/{peopleMessage}', 'show')->name('show'); Route::get('/{peopleMessage}', 'show')->name('show');
}); });
}); });
Route::middleware(['auth', 'permission:setat_ip'])
Route::middleware(['auth', 'role:admin'])
->prefix('login_to_province') ->prefix('login_to_province')
->name('loginToProvince.') ->name('loginToProvince.')
->controller(LoginToProvinceController::class) ->controller(LoginToProvinceController::class)
->group(function () { ->group(function () {
Route::post('/', 'loginToProvince')->name('loginToProvince'); Route::post('/', 'authenticate')->name('authenticate');
});
Route::middleware('auth')
->prefix('check_setad')
->name('checkSetad.')
->controller(CheckSetadController::class)
->group(function () {
Route::get('/', 'verifyToken')->name('verifyToken');
}); });
Route::middleware(['auth', 'setadIp'])
->prefix('verify_authentication')
->name('verifyAuthentication.')
->controller(VerifyAuthenticationController::class)
->group(function () {
Route::get('/', 'login')->name('login');
});
}); });